Issues with Flint 1 (AX-1800) and beta 4.7.0

Hello, good morning.

A few days ago, I installed the beta for Flint 1 and I am experiencing many issues with getting the network to function properly. I have tried resetting the routers and configuring them from scratch, but the errors persist. The router loses connection, drops Ping packets intermittently, and devices lose connectivity after a day, requiring a router restart. Additionally, IoT devices (like Home Assistant) lose information because they lose connectivity. Is there anything that can be done to resolve this?
If any specific information is needed, I can provide it without any problem.

When this issue happen, can the router access to the SSH or GL GUI?

If SSH works, please check the network available in the SSH, like
ping google.com
ifconfig
ip r
cat /etc/config/network

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Sorry for taking so long to reply, I apologize for the wait.

I'm sending you a log of my router when it fails. As you can see, from 17:05 to 17:31 it stopped writing logs and therefore stopped working.

I couldn't connect via SSH, the router becomes inaccessible. By the way, I have release 7, the latest beta you released.

RouterLog.zip (9.1 KB)

Any tests or anything else I can do, I'm fully available to try.

Thanks.

I'll provide you with more information.

At one point, I tried to connect but it gave an error and I had to restart the router.
After a while, it happened again and I tried to access the URL through the browser, which gave an error

I tried connecting via SSH and it worked on the third attempt. The first time I entered the router, it kicked me out immediately. The second time I managed to get the logs as you mentioned, and I'm attaching them for you.

Router Logs.zip (21.2 KB)

Will we be able to solve it? I hope you can help me, it happens many times throughout the day and it's very frustrating.

PD: I should mention that I have tried to reset the firmware from scratch, from U-BOOT. It was happening in the previous release and in this latest one.

PD2: I think I've just accidentally created a situation where the router has stopped responding after opening quite a few tabs in Chrome. You can see in the last line of the log that something has failed in the Kernel.

SystemLog2.zip (5.4 KB)

Best regards.

Hello,

Is there any problem with the v4.6.8 firmware before?

Please bring it in v4.7.0, and share the router with us through GoodCloud, the R&D will check the router situation. Please PM me the router MAC and Web UI login password.

When reproduced the problem, does the client (laptop) have the LAN IP from AX1800? can ping 192.168.8.1, or can SSH to router?

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I tried the first beta of 4.7.0, it failed, so I went back to 4.6.8, but it also failed. I saw that the latest beta was released, installed it, and it's still failing. I've noticed that it's been more stable these days, but it still suffers from unexpected reboots from time to time.

Regarding your question, I didn't check if the PC kept the acquired IP. It definitely wasn't pinging anything, not even the router, nor via SSH.

I've already sent you the GoodCloud details via PM.

Thanks for your updates.

We would like to confirm if it is possible to ping 192.168.8.1 on a PC and access the router through SSH if there is a issue in the router

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The last time it didn't ping or connect, but other times it didn't lock up completely, resulting in high ping and very slow SSH, even causing disconnections. If it happens again, I could try something if you let me know.

Hello,

We found your router SSID of the 2.4G and 5G were the same name, and it may be that at the edge of 5G WiFi coverage, some wireless devices frequently switch between 2.4G and 5G WiFi, resulting wireless clients unstable to re-connect.

  1. Changing different SSID.
    (Note: currently GL firmware does not support the Band Steering)

  2. Is it possible that the MacBook is accessing the GL GUI and the page is unstable? Through the logs, found that a MacBook (confirmed the MAC address from client list) frequently switches between 2.4G and 5G WiFi.

  3. What is the MAC address of IoT devices? We will check in the logs what device has been disconnected and reconnected.

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Hello, can you install any third-party package on your device with firmware 4.7.0? Thank you!

Alright, I'm going to change the SSID to two different ones, one for each band, to see if that improves things. There haven't been any issues these past few days, and it's been completely stable for a week now. Hopefully, this change will make it even better.

Thanks a lot for checking it out. I'll post any updates here.

Much appreciated.

Best regards.

What should I do this for?

I have an AX1800 device like yours, running firmware 4.7.0, but I can’t install third-party packages due to an architecture error. If you have the opportunity to check this, it would be great so the developers can fix it! Thanks!

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I have 3 AX-1800 and had to downgrade back to 4.6.11 due to 4.7.0 being unstable. The routers would drop all connections multiple times a day. My main one would flap its interfaces for about 5-10 minutes per hour, including access to ssh and the gl interface on the trusted lan. Downgrading to back to 4.6.11 allowed my network stability to return. I would ignore the 4.7.0 firmware upgrade/update.

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I confirm on Thursday i upgraded from 4.6.8 to 4.7.0 on my 1800 Flint and everything went nuts. The router was dropping the connection to the modem . I thought it was because i kept the settings. So i did fresh clean install and same problems. So i had to downgrade to 4.6.8 and everything back to normal. This is the first time in 3 years that a firmware from gl net crashed my router

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I had exactly the same thing happen to me. After updating from 4.6.8 to 4.7.0, the router started to reboot constantly. I had to go back to the old version and I'm really sorry that this time the programmers didn't do a good job. I've had this router for a year and a half and all updates have always been successful and there have been no problems.

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SAME issues here. I have 2 Flint routers that I use as APs. After the upgrade, my network went nuts. DHCP responses were being sent by my router but not reaching the requestors. So DHCP was failing. I had some instances where I could ping a host from one machine but not another. Seemed like broadcasts were all messed up. And ARPs must have been failing to be passed as well, because my switch's lights looked like it was having a seizure with all of the load. It wasn't a high amount of traffic, as far as I could tell, so my best guess is that the switch was forwarding unicast traffic to all ports because it had no idea which port the host was on. That took down my network. Rolled back to 4.6.8 and no more issues.

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I can confirm I had big issues too. pppOe disconnectin every 20 mins approx. rolled back to 4.6.8
and no issuesat all

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After upgrading to 4.7.0, repeater mode stopped working with an 'Incorrect Password' error. Triple checked the password, tested on other devices (all working). Downgrading to 4.6.11 fixed the issue. Notable logs:

sta1: WPA: RC4 failed
sta1: WPA: 4-Way Handshake failed - pre-shared key may be incorrect
sta1: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="MY_WIFI" ... reason=WRONG_KEY

also

ath11k ... disabling HT/VHT/HE due to WEP/TKIP use

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