KVM ATX Board id not working

Hi I have an issue regarding my KVM ATX board where I am unable to turn on my system remotely using the KVM ATX Board from the Web Interface.

Powering on using the physical PC Power Switch works in my case

I have followed the suggestions said by many in other threads such as flipping the POWER SW switch at the motherboard side but still I am unable to power on the system.

System is an Asrock Z690 Pro RS in a Fractal Design R5 Chassis.

Hoping to get some help regarding this issue here. Thanks in advance for all the help.

It seems there's a connection error on your ATX motherboard. Please refer to the image below.

Hi I rewired according to your diagram and I am still unable to remotely power on the system. The ATX light is on

Using this doesn’t help

atxpower /dev/ttyACM0 click_power_short

Please enter the following command in the terminal: atxpower /dev/ttyACM0 power_state and show the result.

Power state is on

Have to manually trigger the physical power button to change the power state status.

After reviewing the issue, we suspect this may be a compatibility problem, and we plan to run some further tests on our end.

We can process a return for you. Just let us know the email address and your order number. You can send the info to this email(flora.wan@gl-inet.com), and we'll get that started.

Maybe you could try Fingerbot, which is a simple and effective workaround: Fingerbot — GL.iNet

Hi Flora sent you some emails regarding the refund processing and yet to hear from you back.

Could you refer to the email at your earliest convenience. Thank you!