KVM doesnt work when on Bitlocker screen

When starting the target PC it boots to Bitlocker and nothing is displayed and keyboard and mouse emulation is not enabled. After inputting manually through a keyboard the screen works as normal. Please fix

UPDATE: Fimware 1.7.0 solved this issue

maybe there’s some setting in the bios/firmware? I have a lenovo laptop with bitlocker and pin/unlock screen shows just fine over the kvm for me.

Hello, I still have the Problem, that i cannot enter the Bitlocker pin at Startup, .. normal Keyboard works, and later in Windows also everything works. I’m on 1.7.1 firmware allready. Any solutions ? I tried everything in Bios…

Could you please try the following troubleshooting steps on the BitLocker PIN page:

  1. Try disabling virtual media and the microphone

  1. Enter the terminal and execute the following command:
tee /etc/kvmd/override.yaml >/dev/null <<'EOF'
otg:
    devices:
        hid:
            mouse_alt:
                start: false
EOF
reboot

If it still doesn't work, please disable all mouse functions.

tee /etc/kvmd/override.yaml >/dev/null <<'EOF'
otg:
    devices:
        hid:
            mouse:
                start: false
            mouse_alt:
                start: false
EOF
reboot

In this case, only the keyboard is running

If all of the trobleshooting is not work, please export the log files to us(flora.wan@gl-inet.com)

Hope this helps!