Laptop and Phone both connect to AXT-1800, but only laptop has internet

Technical Support for Routers
1
  1. Gl.inet AXT-1800 travel router (firmware version 4.6.11)
  2. Dell XPS 13 w/ Linux
  3. Android OnePlus 6T

My travel router is connected to ProtonVPN using a Wireguard configuration file. The router is connected to the modem using an ethernet cable.

Both my laptop and my phone are connected to the router, but only the laptop is able to connect to the internet. On my Android, it simply reads "No Internet".

I'm able to connect to the router admin page from both the laptop and the phone.

How do I start diagnosing this? Thank you.

2

Check the DNS settings on your Android.

The "no internet accessible" message is mostly a message about not reaching the DNS server.

3

When I go into settings on my Android and do a search for "DNS", the only search result I get is for Private DNS. The only options for that are "Off", "Automatic", and "Private DNS provider hostname".

None of these options fixes the problem.

4

Can you access web pages by IP, ie 142.250.65.238 to reach Google.com (new york) vs domain name url?

If so, that confirms a dns issue.

5

I can't reach Google.com using either method. If I type the IP address into Brave browser, it resolves to Google.com. After resolving to Google.com, it displays a message reading:

This site can't be reached

www.google.com's DNS address could not be found. Diagnosing the problem.

DNS_PROBE_POSSIBLE