I turned off "Internet Status Tracking" for ethernet. it looks great on the Internet tab, it is showing that Ethernet is connected. I still cannot browse the internet.
Seems that the Internet Status Tracking was right then? ![]()
Please follow this topic to provide us more information: How to get support quickly
@admon , no, it was not... I was still not able to access the internet.
The router's firmware had to be factory reset ![]()
Please provide all necessary information as written in How to get support quickly
Necessary information
You should provide the following information in your forum post:
- Which router (which model?) are you using?
- Which firmware version is in use?
- How is your router connected to the Internet?
- By cable via the router of your Internet provider? (If yes, which router and which ISP?)
- Via WLAN? (If yes, which network and which encryption?)
- By cell phone? (If yes, which mobile provider?)
- Which DNS server do you use? (The local one of your ISP? AdGuard Home? Another one?)
- Do you use DHCP or static IP addresses?
Ping
Can you reach the Internet? Check the "ping" to the IP address 9.9.9.9
Instructions for Windows, OS X and Linux can be found here
Test DNS resolution
Does the resolution of domain names work? Check this with the domain gl-inet.com - the answer should be 52.41.190.83.
You are welcome to share the output of this command in your forum post.
Instructions for Windows
| Instructions for Linux
| Instructions for OS X