I turned off "Internet Status Tracking" for ethernet. it looks great on the Internet tab, it is showing that Ethernet is connected. I still cannot browse the internet.
Seems that the Internet Status Tracking was right then?
Please follow this topic to provide us more information: How to get support quickly
@admon , no, it was not... I was still not able to access the internet.
The router's firmware had to be factory reset
Please provide all necessary information as written in How to get support quickly
Necessary information
You should provide the following information in your forum post:
- Which router (which model?) are you using?
- Which firmware version is in use?
- How is your router connected to the Internet?
- By cable via the router of your Internet provider? (If yes, which router and which ISP?)
- Via WLAN? (If yes, which network and which encryption?)
- By cell phone? (If yes, which mobile provider?)
- Which DNS server do you use? (The local one of your ISP? AdGuard Home? Another one?)
- Do you use DHCP or static IP addresses?
Ping
Can you reach the Internet? Check the "ping" to the IP address 9.9.9.9
Instructions for Windows, OS X and Linux can be found here
Test DNS resolution
Does the resolution of domain names work? Check this with the domain gl-inet.com
- the answer should be 52.41.190.83
.
You are welcome to share the output of this command in your forum post.
Instructions for Windows | Instructions for Linux | Instructions for OS X