MT3000 - NordVPN Issue - Fail to connect

Technical Support for Routers VPN, DNS, Leaks
1

Trying to setup NordVPN and can’t connect.
Using firmware gl-mt3000-4.6.0-r2-2.1-13.20

I’ve attached a log:

Mon Apr 22 16:35:00 2024 daemon.notice ovpnclient[13898]: VERIFY OK: depth=0, CN=us6318.nordvpn.com
Mon Apr 22 16:35:01 2024 daemon.notice ovpnclient[13898]: Control Channel: TLSv1.3, cipher TLSv1.3 TLS_AES_256_GCM_SHA384, peer certificate: 4096 bit RSA, signature: RSA-SHA512
Mon Apr 22 16:35:01 2024 daemon.notice ovpnclient[13898]: [us6318.nordvpn.com] Peer Connection Initiated with [AF_INET]172.93.177.59:1194
Mon Apr 22 16:35:02 2024 daemon.notice ovpnclient[13898]: SENT CONTROL [us6318.nordvpn.com]: ‘PUSH_REQUEST’ (status=1)
Mon Apr 22 16:35:07 2024 daemon.notice ovpnclient[13898]: SENT CONTROL [us6318.nordvpn.com]: ‘PUSH_REQUEST’ (status=1)
Mon Apr 22 16:35:07 2024 daemon.notice ovpnclient[13898]: AUTH: Received control message: AUTH_FAILED
Mon Apr 22 16:35:07 2024 daemon.notice ovpnclient[13898]: SIGTERM[soft,auth-failure] received, process exiting
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section @forwarding[0] is disabled, ignoring section
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section @forwarding[1] is disabled, ignoring section
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section nat6 option ‘reload’ is not supported by fw4
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section gls2s option ‘reload’ is not supported by fw4
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section gls2s specifies unreachable path ‘/var/etc/gls2s.include’, ignoring section
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section glblock option ‘reload’ is not supported by fw4
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Section vpn_server_policy option ‘reload’ is not supported by fw4
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Automatically including ‘/usr/share/nftables.d/chain-pre/dstnat/00-dhcp-no-flow_offloading.nft’
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Automatically including ‘/usr/share/nftables.d/chain-pre/mangle_output/01-process_mark.nft’
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): [!] Automatically including ‘/usr/share/nftables.d/chain-post/mangle_output/out_conn_mark_restore.nft’
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): Failed to parse json data: unexpected character
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): uci: Entry not found
Mon Apr 22 16:35:07 2024 daemon.notice netifd: ovpnclient (13953): cat: can’t open ‘/tmp/run/ovpn_resolved_ip’: No such file or directory

2

Do you use the right credentials for OpenVPN? You will find them in the Nord Dashboard and they are different to the login ones.

3

Reset the firmware and tried again with the same credentials and worked…must have been corrupted. Thanks for the help!

4

All of my experience about Nord:

  1. The vpn connection username and password are different from the account login. Pls make sure you used the correct one.
  2. Some servers are not working, be sure to try some other servers.
  3. Sometime it is your account not working. Our account suddently does not work for no reason, even with Nord smartphone app. Created a new account and everything works.
  4. In some network, UDP is blocked and you should try TCP ovpn profiles.
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