MT300N - Mobley 4G - Not Keeping USB

Technical Support for Routers
1

MT300N - Firmware 2.261

I purchased the MT330N just so I can use the USB to Ethernet. The unit drops the connection to the Mobley all the time. If I reboot the router, the connection is there and it works for about 5 mins and then it no longer shows as connected.

If I go into SETTING and click on 3G/4G it sees the AT&T and setting are all listed.

I have set the Mobley to never to turn off.

Is this a known issue? What settings do I need to it will not close the USB connection?

Please help as this is the only reason I got this and was glad it worked out of the box. But not glad it just stops the USB connection.

Sometimes I can just watch it connect and disconnect from the Mobley over and over.

Thank you.

(PLEASE REMOVE FIRST IMAGE!!! I CAN NOT SEE ANY WAY TO DO SO. WHICH YOU SHOULD BE ABLE TO DO!)

2

@DBNet

I think if you select the Service Type will be better, and other cause is the 4G signal instability

3

I do not understand what you mean. Are you saying NOT to use the USB connection? That is the entire reason I purchased this as it says it will do it and even had the settings for the AT&T service.

4

I means may be assigned the Service Type for the USB connection will be better

5

@DBNet, as you said it works for 5 minutes then I assume you have set everything correctly.

The general reason of dropping connection is because of power. What power adapter are you using? Can you use a more powerful one, e.g. 5V2A.

6

@alzhao - Thank you…Are you referring to the router or the Mobley device? I am assuming the router seeing that is what you support here. :slight_smile: I know it is running off a a 5V USB charger, but I have not read anywhere that it requires 2A as the specs read 1A.

It has been running all night without issue in Wi-Fi WISP mode. It is connected to my home router via Wi-Fi and the Ethernet to a machine. No issue. does the USB data connection require more power than WISP? Seems strange.

7

It is not USB connection which consumes more power. It is the modem which plugged into the router drains too much power from the router.

8

Not possible seeing that the Mobley modem is powered from an A/C adaptor.