does anyone has an Idea where I can get an replacement accu (european reseller prefered) for my not charging and blown up accu pack inside of the Mudi travel router?
After 4 years it was not charging and bringing up the router again, what is completly ok. What I see as really poor customer service is that Gl-Inet is not providing a exchange part that could be bought on a device that is still on sale. Recommandation instead of buying a new 20-50€/$ part that could easily replaced, buy a new 200€ device. Not really eco and customer friendly move.
So anyone an idea to get this accu with fitting size and connectivity? Yep I used google
Sincerely sorry for this inconvenience taken anyway.
Actualy we don’t sell the battery on our store, since the shippment for the battery would be a really trouble, and it is inavailable on most conditions, different from shippment within the device as a part.
Besides that, the replacement of the battery would also be a difficult work, and easily causing the device broke down, which is really annoying.
Thus it is not recommended to take the action to replace the battery by yourself.
I think you can drop a email to cs@gl-inet.com about your condition and they may opper you some other workaround.
thank you for your reply but I already done with the hope that I get an exchange from you. As accu packs not a unicorn my hope was that someone in the community has an idea where I can get one without you.
My degree in rocket since included a course in “screwdriving”, “open up plastic covers” and “unplugging a cable”. I don´t get an A in it but I´ve fine with my C-. What should I say: The router is opened, accu pack is removed and still working with an external powerbank plugged in on the USB port.
But I don´t want to carry the router and a powerbank all the time so if someone in this community has found an external supplier that is dealing with the high risk of shipping accu packs please let me know.
Has anyone managed to find a replacement for the battery?
According to customer support, it’s a custom one built for the device and refused to give any specs about it.
Instead, they suggest to buy the new version of the E750… :-/
Really… then I rather prefer digging into alternate products with better repair/replacement possibilities…
Wouldn’t be possible for GL.Inet to provide replacement batteries for customers?
