Mudi V2 eSIM - Can’t add new eSIM

Technical Support for Routers
1

I’m using a Mudi V2 (GL-E750V2) router, but I’m experiencing issues with the eSIM add-on. Despite upgrading to the latest beta firmware, it still doesn’t work. The device shows the following error:

“Connect Internet Fail: Please make sure that you have set up the Internet interface to use cellular (with eSIM seed profile), WAN cable, or repeater to connect to the Internet.”

I do have internet via SIM or WAN cable, but the eSIM functionality fails to work. I’ve tried troubleshooting without success. Has anyone experienced a similar issue or found a solution?

IMG_0183
IMG_01831825×989 132 KB

2

Hi @Fen4oo , did you have a problem installing the esim profile? Can you export the esim log, and post it here or PM me for further analysis?

image
image753×358 40 KB

3

Here’s the log

2024-11-22 02:26:44.550, DEBUG, main:31] lpaVer:1.47@owt.mips, debugOn:false, atMode:ubus, syncMode:on, mdReboot:5, seedAuto:false, delNotify:true
2024-11-22 02:26:44.551, DEBUG, main:34] config
2024-11-22 02:26:44.556, ERROR, config:57] open /root/esim/conf.json: no such file or directory
2024-11-22 02:26:44.557, DEBUG, main:38] db
2024-11-22 02:26:44.557, DEBUG, main:42] http
2024-11-22 02:26:44.563, DEBUG, main:46] at
2024-11-22 02:26:44.566, DEBUG, at:390] initAtServiceUbus
2024-11-22 02:26:44.566, DEBUG, main:54] ipa
2024-11-22 02:26:44.581, DEBUG, ipa:91] InitIpa
2024-11-22 02:26:44.574, DEBUG, at:87] UbusAtService.run
Thu Nov 21 20:26:44 2024
DBG, IPA_INIT, lib/esim/ipa2.c:559 [enter]

Thu Nov 21 20:26:44 2024
DBG, IPA_INIT, lib/esim/ipa2.c:574 [exit]

2024-11-22 02:26:44.589, DEBUG, main:63] agent
2024-11-22 02:26:44.591, DEBUG, main:70] idle
2024-11-22 02:26:44.600, DEBUG, main:79] clean.log
2024-11-22 02:26:44.624, DEBUG, agent:346] default.OnEnter
2024-11-22 02:26:44.632, DEBUG, agent:351] default.msg: default:next
2024-11-22 02:26:44.780, DEBUG, agent:368] imei:867228050287266
2024-11-22 02:26:44.781, DEBUG, agent:429] wakeup.OnEnter
2024-11-22 02:26:44.782, DEBUG, agent:435] wakeup.msg: wakeup:next
2024-11-22 02:26:44.952, DEBUG, agent:529] ready.OnEnter
2024-11-22 02:26:44.953, DEBUG, agent:537] ready.msg: ready:next
Thu Nov 21 20:26:44 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:26:44 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:26:45 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:26:45 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:26:45 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:26:45 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:26:46.138, DEBUG, agent:641] esim.OnEnter
2024-11-22 02:26:46.139, DEBUG, agent:651] esim.msg: esim:next
2024-11-22 02:26:46.139, DEBUG, agent:657] seed.auto: false
2024-11-22 02:26:46.139, DEBUG, agent:738] wan.OnEnter
2024-11-22 02:26:46.140, DEBUG, push:199] [push] new -> init
2024-11-22 02:26:46.140, DEBUG, push:199] [push] init -> ping
2024-11-22 02:26:46.140, DEBUG, agent:744] wan.msg: push:offline_notify
2024-11-22 02:26:46.141, DEBUG, msync:102] updateState: new -> init
2024-11-22 02:26:46.141, DEBUG, msync:102] updateState: init -> sleep
2024-11-22 02:26:46.482, DEBUG, ping:84] [ping] tag:push.ping, evt: recv
2024-11-22 02:26:46.482, DEBUG, ping:72] [ping] tag:push.ping, evt: stop
2024-11-22 02:26:46.483, DEBUG, ping:46] [ping] tag:push.ping, evt: close: false
2024-11-22 02:26:46.483, DEBUG, push:199] [push] ping -> connect
2024-11-22 02:26:46.483, DEBUG, push:409] addr:esimcontrol.eiotclub.com:1887
2024-11-22 02:26:47.219, DEBUG, push:243] send.len: 164
2024-11-22 02:26:47.220, DEBUG, push:262] runRead.enter
2024-11-22 02:26:47.321, DEBUG, push:199] [push] connect -> sync
2024-11-22 02:26:47.322, DEBUG, agent:744] wan.msg: push:online_notify
2024-11-22 02:26:47.322, DEBUG, msync:42] MsyncAct
2024-11-22 02:26:47.322, DEBUG, msync:124] [sleep] evt.Kind=msync:act
2024-11-22 02:26:47.322, DEBUG, msync:102] updateState: sleep -> sync
2024-11-22 02:26:47.323, DEBUG, progress:34] TransProgress.tryLock: in sync_req operation
2024-11-22 02:26:47.323, DEBUG, progress:42] TransProgress.lockOk: in sync_req operation
2024-11-22 02:26:47.553, DEBUG, ipa:126] IpaReopen
2024-11-22 02:26:48.555, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:26:48 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:26:48 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:26:48 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:26:48 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:26:49 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:26:49 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:26:50.463, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:26:50 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:26:50 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:26:50 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:26:50.895, DEBUG, profile:170] table.trySave
2024-11-22 02:26:50.919, DEBUG, profile:170] table.trySave
2024-11-22 02:26:50.929, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:26:51.442, DEBUG, msync:283] [sync] evt.Kind=msync:req
2024-11-22 02:26:51.442, DEBUG, msync:288] retry.count:1
2024-11-22 02:26:51.442, DEBUG, agent:744] wan.msg: msync:req
2024-11-22 02:26:51.460, DEBUG, push:243] send.len: 524
2024-11-22 02:26:51.509, DEBUG, push:546] ignore.type:6
2024-11-22 02:26:51.528, DEBUG, push:307] recv.len:197
2024-11-22 02:26:51.530, DEBUG, agent:744] wan.msg: push:recv_msg
2024-11-22 02:26:51.551, DEBUG, msync:52] MsyncIdle
2024-11-22 02:26:51.551, DEBUG, agent:1306] sync_resp.OnEnter
2024-11-22 02:26:51.551, DEBUG, msync:333] MsyncHandleResp.begin:1732242411
2024-11-22 02:26:51.556, DEBUG, msync:283] [sync] evt.Kind=msync:idle
2024-11-22 02:26:51.567, DEBUG, msync:102] updateState: sync -> idle
2024-11-22 02:26:51.571, DEBUG, msync:351] no.update
2024-11-22 02:26:51.578, DEBUG, msync:352] MsyncHandleResp.end:1732242411
2024-11-22 02:26:51.579, DEBUG, agent:1325] sync_resp.msg: sync:end
2024-11-22 02:26:51.617, DEBUG, agent:1359] sync_resp.OnExit
2024-11-22 02:26:51.617, DEBUG, agent:819] wan.OnExit
2024-11-22 02:26:51.618, DEBUG, agent:738] wan.OnEnter
2024-11-22 02:26:51.632, DEBUG, push:29] push: already run
Thu Nov 21 20:27:06 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:27:06 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:27:06 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:27:06 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:27:06 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:27:06 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:27:26.934, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:27:26.934, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:27:26.935, DEBUG, ipa:126] IpaReopen
2024-11-22 02:27:27.935, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:27:27 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:27:27 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:27:28 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:27:28 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:27:28 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:27:28 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:27:29.940, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:27:29 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:27:29 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:27:30 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:27:30.511, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:27:30.631, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:27:30.631, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:27:30.631, DEBUG, ipa:126] IpaReopen
2024-11-22 02:27:30.632, DEBUG, ipa:149] reopen.ignore:4
2024-11-22 02:27:30.632, DEBUG, ipa:231] IpaGetEuiccInfo2
2024-11-22 02:27:31.065, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:27:54.768, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:27:54.768, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:27:54.769, DEBUG, ipa:126] IpaReopen
2024-11-22 02:27:54.769, DEBUG, ipa:149] reopen.ignore:28
2024-11-22 02:27:54.770, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:03.220, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:03.221, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:03.221, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:04.222, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:28:04 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:28:04 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:28:04 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:28:04 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:28:04 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:28:04 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:28:06.252, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:28.741, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:28.741, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:28.742, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:28.742, DEBUG, ipa:149] reopen.ignore:25
2024-11-22 02:28:28.855, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:28:28 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:28:28 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:28:29 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:28:29.158, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:29.298, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:29.310, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:29.310, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:29.310, DEBUG, ipa:149] reopen.ignore:26
2024-11-22 02:28:29.311, DEBUG, ipa:231] IpaGetEuiccInfo2
2024-11-22 02:28:29.591, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:41.694, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:41.694, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:41.695, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:42.695, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:28:42 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:28:42 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:28:42 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:28:42 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:28:43 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:28:43 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:28:44.804, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:50.536, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:50.536, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:50.536, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:50.537, DEBUG, ipa:149] reopen.ignore:9
2024-11-22 02:28:50.538, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:28:51.484, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:28:51.484, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:28:51.484, DEBUG, ipa:126] IpaReopen
2024-11-22 02:28:51.484, DEBUG, ipa:149] reopen.ignore:10
2024-11-22 02:28:51.485, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:31:48.456, DEBUG, push:546] ignore.type:4
2024-11-22 02:31:51.568, DEBUG, msync:102] updateState: idle -> sync
2024-11-22 02:31:51.569, DEBUG, progress:34] TransProgress.tryLock: in sync_req operation
2024-11-22 02:31:51.569, DEBUG, progress:42] TransProgress.lockOk: in sync_req operation
2024-11-22 02:31:51.936, DEBUG, ipa:126] IpaReopen
2024-11-22 02:31:52.936, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:31:52 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:31:52 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:31:53 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:31:53 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:31:53 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:31:53 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:31:54.540, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:31:54 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:31:54 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:31:54 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:31:54.718, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:31:54.790, DEBUG, msync:283] [sync] evt.Kind=msync:req
2024-11-22 02:31:54.790, DEBUG, msync:288] retry.count:1
2024-11-22 02:31:54.791, DEBUG, agent:744] wan.msg: msync:req
2024-11-22 02:31:54.791, DEBUG, push:243] send.len: 516
2024-11-22 02:31:54.833, DEBUG, push:546] ignore.type:6
2024-11-22 02:31:54.850, DEBUG, push:307] recv.len:197
2024-11-22 02:31:54.853, DEBUG, agent:744] wan.msg: push:recv_msg
2024-11-22 02:31:54.854, DEBUG, msync:52] MsyncIdle
2024-11-22 02:31:54.855, DEBUG, agent:1306] sync_resp.OnEnter
2024-11-22 02:31:54.855, DEBUG, msync:333] MsyncHandleResp.begin:1732242714
2024-11-22 02:31:54.856, DEBUG, msync:283] [sync] evt.Kind=msync:idle
2024-11-22 02:31:54.857, DEBUG, msync:102] updateState: sync -> idle
2024-11-22 02:31:54.857, DEBUG, msync:351] no.update
2024-11-22 02:31:54.858, DEBUG, msync:352] MsyncHandleResp.end:1732242714
2024-11-22 02:31:54.859, DEBUG, agent:1325] sync_resp.msg: sync:end
2024-11-22 02:31:54.859, DEBUG, agent:1359] sync_resp.OnExit
2024-11-22 02:31:54.860, DEBUG, agent:819] wan.OnExit
2024-11-22 02:31:54.860, DEBUG, agent:738] wan.OnEnter
2024-11-22 02:31:54.860, DEBUG, push:29] push: already run
Thu Nov 21 20:34:02 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:34:02 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:34:02 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:34:02 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:34:02 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:34:02 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:36:48.464, DEBUG, push:546] ignore.type:4
2024-11-22 02:36:54.860, DEBUG, msync:102] updateState: idle -> sync
2024-11-22 02:36:54.861, DEBUG, progress:34] TransProgress.tryLock: in sync_req operation
2024-11-22 02:36:54.861, DEBUG, progress:42] TransProgress.lockOk: in sync_req operation
2024-11-22 02:36:54.983, DEBUG, ipa:126] IpaReopen
2024-11-22 02:36:55.985, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:36:55 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:36:55 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:36:56 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:36:56 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:36:56 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:36:56 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:36:57.330, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:36:57 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:36:57 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:36:57 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:36:57.503, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:36:57.539, DEBUG, msync:283] [sync] evt.Kind=msync:req
2024-11-22 02:36:57.540, DEBUG, msync:288] retry.count:1
2024-11-22 02:36:57.540, DEBUG, agent:744] wan.msg: msync:req
2024-11-22 02:36:57.541, DEBUG, push:243] send.len: 516
2024-11-22 02:36:57.582, DEBUG, push:546] ignore.type:6
2024-11-22 02:36:57.599, DEBUG, push:307] recv.len:197
2024-11-22 02:36:57.600, DEBUG, agent:744] wan.msg: push:recv_msg
2024-11-22 02:36:57.601, DEBUG, msync:52] MsyncIdle
2024-11-22 02:36:57.602, DEBUG, agent:1306] sync_resp.OnEnter
2024-11-22 02:36:57.602, DEBUG, msync:333] MsyncHandleResp.begin:1732243017
2024-11-22 02:36:57.603, DEBUG, msync:351] no.update
2024-11-22 02:36:57.603, DEBUG, msync:352] MsyncHandleResp.end:1732243017
2024-11-22 02:36:57.603, DEBUG, agent:1325] sync_resp.msg: sync:end
2024-11-22 02:36:57.604, DEBUG, agent:1359] sync_resp.OnExit
2024-11-22 02:36:57.604, DEBUG, agent:819] wan.OnExit
2024-11-22 02:36:57.604, DEBUG, agent:738] wan.OnEnter
2024-11-22 02:36:57.604, DEBUG, push:29] push: already run
2024-11-22 02:36:57.604, DEBUG, msync:283] [sync] evt.Kind=msync:idle
2024-11-22 02:36:57.605, DEBUG, msync:102] updateState: sync -> idle
Thu Nov 21 20:40:41 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:40:41 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:40:41 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:40:41 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:40:41 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:40:41 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:40:52.983, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:40:52.985, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:40:52.985, DEBUG, ipa:126] IpaReopen
2024-11-22 02:40:53.988, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:40:53 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:40:53 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:40:54 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:40:54 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:40:54 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:40:54 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:40:55.958, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 20:40:55 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 20:40:55 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 20:40:56 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 02:40:56.147, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:40:56.215, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:40:56.216, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:40:56.216, DEBUG, ipa:126] IpaReopen
2024-11-22 02:40:56.217, DEBUG, ipa:149] reopen.ignore:4
2024-11-22 02:40:56.218, DEBUG, ipa:231] IpaGetEuiccInfo2
2024-11-22 02:40:56.358, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:41:28.619, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 02:41:28.620, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 02:41:28.620, DEBUG, ipa:126] IpaReopen
2024-11-22 02:41:29.620, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 20:41:29 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 20:41:29 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 20:41:29 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 20:41:29 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 20:41:29 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 20:41:29 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 02:41:30.962, DEBUG, progress:52] TransProgress:Stop
2024-11-22 02:41:44.961, DEBUG, agent:744] wan.msg: agent:sleep
2024-11-22 02:41:44.961, DEBUG, agent:810] wan.ignore: agent:sleep
2024-11-22 02:41:44.961, DEBUG, agent:651] esim.msg: agent:sleep
2024-11-22 02:41:44.962, DEBUG, agent:714] esim.ignore: agent:sleep
2024-11-22 02:41:44.962, DEBUG, agent:537] ready.msg: agent:sleep
2024-11-22 02:41:44.962, DEBUG, agent:572] ready.ignore: agent:sleep
2024-11-22 02:41:44.962, DEBUG, agent:435] wakeup.msg: agent:sleep
2024-11-22 02:41:44.962, DEBUG, agent:819] wan.OnExit
2024-11-22 02:41:44.963, DEBUG, agent:723] esim.OnExit
2024-11-22 02:41:44.963, DEBUG, msync:32] MsyncClose
2024-11-22 02:41:44.963, DEBUG, agent:581] ready.OnExit
2024-11-22 02:41:44.963, DEBUG, agent:471] wakeup.OnExit
2024-11-22 02:41:44.963, DEBUG, agent:397] sleep.OnEnter
2024-11-22 02:41:44.964, DEBUG, push:199] [push] sync -> exit
2024-11-22 02:41:44.964, ERROR, push:274] read tcp 192.168.18.191:39020->34.196.94.121:1887: use of closed network connection
2024-11-22 02:41:44.965, DEBUG, push:326] runRead.exit
2024-11-22 02:41:44.965, DEBUG, msync:102] updateState: idle -> exit
Thu Nov 21 22:58:55 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 22:58:55 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 22:58:55 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 22:58:55 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 22:58:55 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 22:58:55 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 04:59:17.556, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 04:59:17.556, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 04:59:17.557, DEBUG, ipa:126] IpaReopen
2024-11-22 04:59:18.557, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 22:59:18 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 22:59:18 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 22:59:18 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 22:59:18 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 22:59:18 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 22:59:18 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 04:59:20.038, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 22:59:20 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 22:59:20 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 22:59:20 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 04:59:20.332, DEBUG, progress:52] TransProgress:Stop
2024-11-22 04:59:20.385, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 04:59:20.385, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 04:59:20.385, DEBUG, ipa:126] IpaReopen
2024-11-22 04:59:20.385, DEBUG, ipa:149] reopen.ignore:3
2024-11-22 04:59:20.385, DEBUG, ipa:231] IpaGetEuiccInfo2
2024-11-22 04:59:20.565, DEBUG, progress:52] TransProgress:Stop
Thu Nov 21 23:10:04 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 23:10:04 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 23:10:04 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 23:10:04 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 23:10:04 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 23:10:04 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 05:10:17.156, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 05:10:17.156, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 05:10:17.156, DEBUG, ipa:126] IpaReopen
2024-11-22 05:10:18.157, DEBUG, ipa:162] tryOpen:0
Thu Nov 21 23:10:18 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]

Thu Nov 21 23:10:18 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]

Thu Nov 21 23:10:18 2024
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]

Thu Nov 21 23:10:18 2024
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]

Thu Nov 21 23:10:18 2024
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]

Thu Nov 21 23:10:18 2024
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]

2024-11-22 05:10:19.585, DEBUG, ipa:247] IpaGetProfileList
Thu Nov 21 23:10:19 2024
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]

Thu Nov 21 23:10:19 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]

Thu Nov 21 23:10:19 2024
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]

2024-11-22 05:10:19.761, DEBUG, progress:52] TransProgress:Stop
2024-11-22 05:10:19.847, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2024-11-22 05:10:19.847, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2024-11-22 05:10:19.848, DEBUG, ipa:126] IpaReopen
2024-11-22 05:10:19.848, DEBUG, ipa:149] reopen.ignore:2
2024-11-22 05:10:19.851, DEBUG, ipa:231] IpaGetEuiccInfo2
2024-11-22 05:10:19.990, DEBUG, progress:52] TransProgress:Stop

4

Can you do a ping test as follows on Luci or SSH terminal to see if you can get any response?

For example:

image
image970×612 30 KB

Also, may I know your esim provider or the purchase link of the esim profile?

5

Please check whether the QR code you uploaded is correct.
Alternatively, try manually entering the activation code to install esim and see if it helps.

6

I can ping it

image
image1137×894 89.6 KB

7

I tried with two cards.. one is tmobile USA (My Personal One) and one I bought one with QR code and I had exactly the same issues.. Again I upgraded with the latest beta firmware and i still get the same error.

I have WAN internet and Another ESIM connection that is working perfectly- I just typing this email using that.. I am curious if i need to wipe the whole firmware and flash it .. reading the error I feel like I am missing dll file. I am not quite sure if anybody ever even tried to do this with this device . it could be I am the first one..
Thanks!

8

I reset the firmware and I still get the same error..

9

Hi!
Could you please install the profile with the text activate code rather be the QR code, there's a chance that the QR code may not be decoded correctly.

10

Hi!
1.There's no need to wipe the whole firmware ,because your another ESIM connection works.
2.Could you please reproduce the issue and provide the log message again? The previous log didn't show specific error details, which might be due to incomplete log information
3.By the way, may i have you QR code you used?If convenient for you, please PM me for the QR code image.

11

I couldn't use the QR code and I only used the actual code that I had to copy and paste.

12

Can you please message me - I coulnd't figure out how to do direct IM

13

Hello Fen400:
I just messaged you from the private message.

14

Hi！
Through previous communication,the reason for adding esim failed is using an activation code without LPA prefix.If your code is one without LPA prefix,please add it by yourself like LPA:1$smdp.io$57-289UWB-4J0BDX for example.
We will add example activation code in web UI to inform user to use the correct format code.
Thanks for feedback!

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