Mudi — WiFi SSID stops showing up, no way in

Hi all. This has happened to me twice now, had the unit maybe 6 months so wondering if it’s me or there’s a defect.

Basically I’ll fire up the device, and it won’t broadcast its WiFi network at all. No other indication that anything’s wrong, but since I can’t connect I have no idea (also says it can’t connect via 4G/LTE). I’ve had to do a factory reset, which is a pain and time consuming.

Anyone else encountered this and have any advise?

Thanks!

What does it display on Mudi’s screen?

Same thing happened to me today.
WiFi is not broadcasting. I got mine just last week and it’s already not working.
Will appreciate feedback or how to fix the issue.
Thank you

Is it Mudi v2 or v1?

Both 2.4G and 5G are missing?

Does the lcd display normally?

How about reset using the reset button?

It’s the V2
Both signals are missing
Screen displays is normal
I haven’t tried to reset to factory settings.

Try changing channel for the wifi via. Cable. Usually i face this issue when i connect to specific vendor routers as repeater.

It’s funny, cause I just came back to the Hotel (where I had the previous connection established) and turned it on, and it’s working (on repeater mode).

It seems that repeater connection caused the wifi down. But generally it should only affect either 2.4G or 5G, not both.

Can you tell me which region/country you were?

Yes, I am currently in the US (EST).
It unfortunately affected both 2.4 and 5G connections.

What is the firmware version?