Mudi — WiFi SSID stops showing up, no way in

Hi all. This has happened to me twice now, had the unit maybe 6 months so wondering if it’s me or there’s a defect.

Basically I’ll fire up the device, and it won’t broadcast its WiFi network at all. No other indication that anything’s wrong, but since I can’t connect I have no idea (also says it can’t connect via 4G/LTE). I’ve had to do a factory reset, which is a pain and time consuming.

Anyone else encountered this and have any advise?

Thanks!

What does it display on Mudi’s screen?