I'm having trouble configuring the correct settings for Surfshark WireGuard on my MT6000. The Surfshark log-in is present, but I'm unsure where to obtain the required username and password. Despite multiple inquiries with Surfshark's support chat, I couldn't get any assistance. Does anyone here in the forum have any ideas or experience with this and could help me out? Thank you in advance!
I assume they are the same like with OpenVPN, see OpenVPN Client - GL.iNet Router Docs 4
Is it the same used to login in their website?
invalid login info [20001100]
No, try many times already
Yes. I use surfshark and I used my sign in to setup the VPN on the router that I use for their website.
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Contains your SurfShark password some weird characters or is extra long maybe?
I tried on 4.7-op24 and the VPN is working fine.
The credentials are exactly the same used to login in their website.
I have the same issue, with the latest FW on Brume 2.
I tried with two different surfshark accounts.
invalid login info [20001100]
"Contains your SurfShark password some weird characters or is extra long maybe?" ... well I hope all passwords do contain something more complicated than 12345
Mine has special characters and it's working (4.7.0-op24 - Flint 2)
Thanks for the Input.
Do you use 2FA on Surfshark too? Maybe that's an issue ...?
I tried with different browsers, same issue ... even after factory reset.
Hey @slike
I believe the issue is 2FA.
When I temporarily disabled 2FA on my surfshark-account, I was able to login via the gl-inet-Router's interface.
Not the nicest way to go, but at least now it's working as wanted.
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So this is really it ... Surfshark can not be logged into from glinet's admin interface as long as 2fa is on. Tested it on an MT3000 with 4.7.0 as well
I was having the same error.
I tried disabling the 2FA on my account, logging into my account on my Beryl AX and it finally let me in.
I enabled my 2FA afterwards. Annoying process but it worked I suppose. 2/20/2025