New Beryl goodlife password doesn't work

I bought a new Beryl last week and am traveling with my MacBook. I am not able to connect to the Beryl with my Mac to set up the device up. I see both WIFIs but when I try to connect to one of them the goodlife password isn’t accepted. Connecting via Ethernet cable is not an option for me since I don’t have a port on my Mac. factory reset didn’t change anything.

please advise.

problem solved
didn’t user the KEY on the label of the device