New Device Detected

Routers
1

On my GL app, it notified a new device has connected through the guest account with a MAC address.

It has happened three times yesterday. This is the first time I have seen this. Does mean I have been hacked or my password has been compromised?

There should only be 3-4 devices. I have turned off the guest account and this has disconnected the device.

I have been in a rented apartment for the last three months.

Also, I see lots of apps installed on the router page, such as Luci, etc… Is this normal? I have a Beryl 1300.

Thanks

2

Does this mean the entire router has been compromised or just the guest account?

3

Yup, that’s normal.

Share the MAC with us, so we can help you identifying the device. Or check it by yourself here.

1 Like
4

If they are on your guest network, then they must have guessed or knew your guest pre-shared key (PSK) or there is not a PSK set. If you use it, change the PSK (and SSID). If you are not going to use it, turn it off.

1 Like
5

Or it’s even more simple and the current guest devices rotated the MAC.
MAC randomization is pretty common now.

2 Likes
6

That could certainly be the case. But I have not seen a device that rotates MAC addresses 3-4 times a day yet to the same SSID.

1 Like
7

I am surprise that they are able to guess the password. Our is over 30 characters with lots of off characters.

8

It does sound unlikely.