I am having trouble getting some Reolink battery cameras connected to my wifi and want to try and enable all UDP ports. Is there anyway to do that? Thanks
This does not make any sense, I am sorry.
If you don't understand why are you posting here then?
As I said I need to turn on all the UDP ports on my router
Because you need to provide more information.
UDP isn't blocked, so this isn't the issue.
Something like "turning on all UDP ports" is just ... nonsense.
Please provide further information, see How to get support quickly
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Funny- Dlink has info to open ports:
Step 2: Enter the TCP port numbers you want to open:
- Name- Enter a name for the rule (i.e. Web Server 1)
- Local IP: Specify the IP address of the device you are opening the port for
- TCP Port: Enter the TCP port numbers you want to open
- UDP Port- Enter the UDP port numbers you want to open
Note: You can enter the ports in multiple different ways- Range (50-100) Individual (80, 68, 888) Mixed (1020-5000, 689)
As I said previously: It does not make sense to open all UDP ports in firewall.
I won't provide a tutorial for doing that because it's just wrong to do so.
We need way more information about your hardware, router, ISP, camera, where you want to view them and so on.
Why would all of the ports be open by default?
When remotely accessing your camera by using UID, there are no designed ports for it, as the camera uses random UDP ports. So you don't need to forward ports on the router, but the router needs to allow connection via any UDP ports.”
So does the router allow connection via the UDP ports by default? Trying to understand this.
I would never ever open all UDP and/or TCP-ports for devices. Opening all UDP ports increases the attack surface of your network. It exposes all connected devices on your network to potential exploits and vulnerabilities associated with various UDP-based services. Many malicious activities, such as DDoS attacks and port scanning, often target open UDP ports.
A firewall exists to allow certain ports to access the network, but if a manufacturer asks to open everything then their application or device is crap.
The info you posted is a standard port forward.
The rolink reply doesn’t make sense. Nothing need to do on the router for a battery camera to connect to the internet.
The only thing you need to do is connect the camera to the routers wifi. This is nothing to do on the router. You just need to input the connect ssid and password to the camera, which is generally done via they smartphone app.
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Thanks. So much for their "advanced tech support". The old camera worked for nearly two years then failed. Two new ones won't connect at all and they blame it on my router
Please make sure two things:
- The router has Internet. Check on your phone or pc. Connect to the router's wifi and check if you have Internet. If yes, then good.
- Connect the camera to the wifi, usually using their app. The app will tell if you it connected to the wifi or not. You need to check if it "connected to the wifi" and "connected to the Internet". Actually I don't have a clear idea of how do you identify.
If it cannot connect to the wifi, check what is your wifi channel, ssid and key. Just use standard settings and it should be fine. Sometimes the camera cannot connect to wifi because of channel and encryption. Please use 2.4G wifi, channel 1, 6 or 11 and encryption psk2 pr psk-mixed.
The original camera worked for nearly two years and I have another still working all on the same router. New one would only connect if I turned security off. Now it won't connect at all. Gonna send it back and try another if not then another brand. Thanks
You did not even try to provide the necessary information 
We need way more information about your hardware, router, ISP, camera, where you want to view them and so on.
I wonder where the idea comes from. Support email from Reolink?
Their website list the needed ports. Unfortunately not split by protocol, but even this list makes more sense to open for TCP/UDP: Which Default Ports Used by Reolink Cameras Should be Allowed to Go through the Firewall
A often seen issue with IoT devices is, when the 2,4GHz and the 5GHz WLAN shared the same SSID.
Maybe we should explain what is going in here:
There is a undefined IoT device in the LAN. Every other device in the LAN should be able to reach this device. As long as the IoT device uses DHCP, no need to configure anything on the router, it is a LAN.
If you want to reach the IoT device from the internet, maybe ports needs to be forwarded. If you forward the port to the IoT device, everybody from the internet could reach this device. Your stream may will be exposed to everyone who scanned the internet and hits your IP. And this is the point everybody is warn you.
If possible, make sure you can reach the device within your LAN. If this fails, no port forwarding will help you.
Except the IoT device tried to build a reverse tunnel from its cloud in your LAN, like some Tuya lightning driver I analyzed shortly...
But be honest, do anybody want this? You would outsmart every effort GL.iNet is putting in secure your Network.
I hope this will help you to understand the people here knows what they doing. But we all do not know what Reolink is trying do do. This needs more information from official side or by reverse engineering, whatever is more easy for you.
It's not a problem with the router anyway. As I said the old camera worked fine as did my other current reolink camera
I want to buy a newermodel off of Amazon and see if it works. My thoughts are maybe they are trying to force me to upgrade
I'm guessing that you need to enable the "Enable UID" switch for the camera. The screen shot is from the Reolink app on my Windows computer.
I have not opened or forwarded any ports on my router and am able to remotely access my Reolink camera.
None of that worked either. I am beginning to wonder if if it due to my networks all being cellular based. All three networks that I connected to were either on ATT or Tmobile. I don't have any other source to try like fiber, cable modem,etc
So I tried another experiment. I drove into town and connected my phone to Walmart's public wifi, then tried to set the camera up. It connected but couldn't finish the setup. I then went to McDonald's with the same result. I then decided that the problem is that both Walmart and McDonald's require you to login to a webpage to access their internet and the camera couldn't do that therefore it couldn't finish connecting.
I then found an IHOP with open wifi. It didn't require logging in via a webpage and I got the camera connected and set up.
Now of course I came home and it doesn't work.
So here at home we only have cell for internet. I use Tmobile for internet. I have had that sim in the Spitz AX, as well as a Suncomm SEo6. Also have another TMO sim in a Cudy LT700. None would connect. Also tried two different phones on AT&T as mobile hotspots and they wouldn't connect either. It appears to be related to using cellular service. Now on my app I can see my other battery cam and my NVR's just fine so the only problem appears to be the initial set up
Any suggestions now? Thanks