Openvpn connection issue

On my friends home router I have activated the Openvpn server, configured it and exported the ovpn-file. When importing the ovpn-file into a GL-AR300M-730 (FW 2.26), attaching from WAN to LAN on a remote router, the mini-router does not connect, it says: "

<span style=“background-color: #295873; color: #ffffff; font-family: arial, helvetica, verdana, sans-serif, ‘Microsoft YaHei’, 微软雅黑, ‘Heiti SC’, 宋体, STXihei, serif; font-size: 18px;”>Status</span>
<div id=“div-openvpn-client-status-main” style=“width: 606px; color: #ffffff; font-family: arial, helvetica, verdana, sans-serif, ‘Microsoft YaHei’, 微软雅黑, ‘Heiti SC’, 宋体, STXihei, serif; font-size: 14px; background-color: #295873;”>
<table style=“border: 0px; min-width: 400px; border-spacing: 5px; margin-left: 20px;”>
<tbody>
<tr>
<td>OpenVpn is</td>
<td>connecting …</td>
</tr>
<tr>
<td>Last log</td>
<td style=“white-space: pre-wrap;”>TCP/UDP: Preserving recently used remote address: [AF_INET]100.82.220.196:1194 UDP link local: (not bound) UDP link remote: [AF_INET]100.82.220.196:1194 [UNDEF] Inactivity timeout (–ping-restart), restarting SIGUSR1[soft,ping-restart] received, process restarting</td>
</tr>
<tr>
<td style=“color: yellow;” colspan=“2”>Please setup custom DNS to protect DNS leaks</td>
</tr>
</tbody>
</table>
</div>
Any clues on how to troubeshoot? There does not seem to be any logs, at least not accessible via the control panel.

Thanks.

  1. Pleasze edit and clean up your post.
  2. do you get internet without the VPN running?
  3. which provider? / post your ovpn settings here.