portal site request timed out

Technical Support for Routers
1

Thank you for always helping me.
I manage my B1300 and MT300N-V2 from a portal site, but recently the device control screen has stopped appearing. Am I the only one?

I can display the device list, but when I go to the Edit Device screen, OVERVIEW and CLIENT LIST at the bottom of the screen are not displayed, and Request timed out is displayed.
Is there any way to improve it?

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2

Can you enter the device local GL Web UI?

Is the old version of GoodCloud work before? Is it just issue in the new version of GoodCloud?

4

Thanks reply.
I was able to get GoodCloud to work properly with the previous UI.
This problem started happening after I got the new UI.

5

Could you please share these 2 routers to us via the GoodCloud?
PM me the MAC and GL Web UI login password

6

I couldn't find Message button on your account view...
What can I do ?
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