Powercut and now Ethernet 1 not working

Technical Support for Routers
1

All, as the title suggests. Literally had a power cut a few hours ago and when the power was restored, the Flint 2 was not connecting to the internet on Ethernet 1. Tested this on Ethernet 2 as WAN and connected first go. Tested this on my old Time Machine which also connected first go.

Any other troubleshooting that can be done or is it a case of sending this back to Amazon? I've already ordered a replacement to minimise downtime.

Thanks.

Andy

2

Hi,

If the interface WAN1 also cannot up when it connected to the 'Time Machine'?
Or try to connect to other devices to check one more time.

If it still cannot work, please email to the support team: support@glinet.biz, cite this thread, info the purchase way and order number.

5

thanks for your reply. luckily the router is only less than 1wk old. i ordered a new one from Amazon and it's arrived. new one working fine.

99.9% sure Ethernet 1 on the old Flint 2 router is not working so I will send back to Amazon.

is the default warranty 1yr on all GLi.Net devices?

6

2 years since a few weeks: Now Offering a Two-Year Warranty on All GL.iNet Routers - GL.iNet

7

perfect. does this apply automatically, do I need to register the device or do I just simply need to provide proof of purchase?

thanks

8

Please contact support@glinet.biz

A proof of purchase should be enough.