I can’t explain it but I’ve noticed it seems to happen with the remote laptop is connecting to a Teams call. The laptop will become unresponsive and then within seconds it will disconnect and not reconnect. I am also connecting to the remote laptop via the same LAN network via the Internet. How can I determine what the issue might be. VPN is turned off.
If the issue comes up again, could you first check your router to see if the device has lost its network connection?
If it shows as disconnected, try unplugging and replugging the Ethernet cable to see if that restores it.
It’s not a network issue as all other laptops are working fine.
There is no ethernet, it is running on WIFI.
It was a very strange incident that happened 3 times for as long as 30 minutes or more.
Just to update the situation, I've just upgraded to 1.8, and now it's restarting every two minutes. I could not maintain a long session for more than a few minutes at a time.
I have the same problem. Since early morning, I have been trying to connect to KVM, and it works locally even when the indicator shows that there is no Internet connection, but I cannot connect for long from another device.
Could you export the logs to us? ([email protected])
For now, it hasn't disconnected for some time, so I'm monitoring the situation. If I notice a pattern, I will send you the logs.