Even though NextDNS continues to be recommended by privacy enthousiasts, there are many ‘red flags’ with this service. Below I tried to make a list as complete as I can.
Don’t get me wrong, I don’t doubt that NextDNS fulfills the needs of many people. Nonetheless I believe there’s something seriously wrong with the company.
Here I go.
Contact details are almost impossible to find.
They haven’t responded to my emails, at all. On their own forum, many have complained about getting the exact same treatment. I’ve asked them for a refund - nothing. I filed a chargeback request, which was granted to me because even the bank couldn’t get a hold of them.
A main feature of NextDNS is the ability to block websites. However, many blocklists are hopelessly outdated. Just as an example, their Mastodon blocklist hasn’t been updated in two years. The list contains a pathetic 51 Mastodon instances, out of the > 9,000 there are.
They do not have a Terms of Service. While having this document might not be obligatory, it’s strange. This also means you don’t know what rights you have when purchasing from this company.
They shut down DNS0 without communicating anything about this. They did not announce this before it happened, nor have the people involved made any statements since. Unless I’m missing something, DNS0 just basically disappeared of the face of the earth, with only the news media left to explain what happened.
No business address. Can NextDNS be held accountable in case of misconduct? It’s very hard to even find out in what country the company is registered.
Their privacy policy is insufficient. Just look at it - it’s a total joke. No contact options, no business details, no DPO, nothing.
It’d be pretty fair to consider their user forum dead.
NextDNS did not run DNS0. The founders of NextDNS created DNS0 separately as a non-profit in France. They separated operations because NextDNS is incorporated in Delaware.
It looks like you have already posted this word for word at the Privacy Guides Community website under a different username. Or you have copied someone elses words.