Hello.
I’m wondering if anyone here has ever managed to get hold of a replacement battery for the xe300 router?
I have one around 9 months old or so that has a bad battery. Support is saying they don’t sell batteries and asking for an order number to investigate replacement options. Unfortunately i have no way of finding the order number for this specific router as i’ve purchased around 200 xe300s in the last year. Support does not seem to be able to comprehend this so i thought i’d ask about batteries here.
I have no problem pulling the router apart and putting in a new battery if i can find one.
i know, but honesty?
Honestly, it seems strange and on definite warranty cases i have done this, but in this case i’m honestly just guessing and i’d almost rather have the parts than a replacement.
Hi. Were you able to find a replacement battery? I just bought one XE300 just for the battery feature... and it would be a shame if in ~1 year time it died just because of the battery...
I never did find a battery. After doing some more troubleshooting i decided the issue is not battery related, but rather chargingg. I don't typically use the stock chargers and sometimes get into situations where power can be less than stable. I also get into none climate controled environments at times where temperature ranges can vary significantly beyond recommended normals so for some of my devices i'm harder on the battery than necessary.
I've got routers out there now almost 2 years old and still going strong.
I am thinking of pulling the battery for some of the more extreme invironmental cases to see how it does, i might report back if there is any interest in this.
