RM-10 (v.182) not communicating with Aten CS-1308

As I understand it, the usb hid port on the RM-10 outputs a composite device stream.

I have tried multiple setting in the web UI, but I cannot get the RM-10 to communicate with the ATEN CS-1308. Is there any way to modify the RM-10 settings via the terminal, to convert the HID port to a single keyboard device, and possibly to modify the speed of the port to “low-speed” or “full-speed” as that may also be the problem. I don’t need to control a mouse or any other devices.

Or can you create a setting in the web ui to do the same thing?

I purchased the RM-10 solely for this purpose. Please help!!!

Thanks in advance.

tee /etc/kvmd/override.yaml >/dev/null <<'EOF'
otg:
    devices:
        hid:
            mouse:
                enabled: false
            mouse_alt:
                enabled: false
        msd:
            start_cdrom: false
            start_flash: false
EOF            

Try this command, and then reboot device

If it doesn’t work, then I think there’s no other way to support this KVM switch

Thank you for responding. This kvm is quite popular in IT departments. I was hoping you could test your Comet Pro with a cs-1308/16 and get it working. I have connected two physical keyboards through a usb hub to the keyboard port (on the ATEN) and it still works, so something is amiss. I can’t figure out what your HID port is sending that is incompatible with my ATEN KVM.

I was hoping someone would respond to my previous reply.

So please answer two questions:

  1. Are there any other settings in override.yaml that could possible affect the connection? (eg. ‘usb speed)

  2. Are there any messages in any of the log files that could point to the keyboard problem?

Thank you in advance.