RM10 - KVM Unstable With Dual Screen Usage

KVM
1

I realize this might be a niche use case, but I am using my RM10 with two screens.

  1. Physical screen plugged into my laptop’s USB-C/DP port
  2. HDMI out into RM10

This allows me to control my laptop from my desktop PC’s browser. When switching mouse mode to absolute so the mouse cursor is ‘captured’, I can move the mouse over to the physical screen from the ‘in-browser’ screen.

However, when doing so, the RM10 becomes very unstable after a while. HDMI drops out, unexpected restarts of the RM10, etc.

Unplugging the physical screen, the RM10 goes back to stable with none of these behaviors.

Is this a known issue? Do two screens require too much processing?

3

Have you updated to the lastest version of RM10? Can you send me logs of kvm? Logs would tell us what happened.

Maybe

4

Would you used the adapter we provided for power supply?

5

I am on V1.8.0 beta2

I reset the unit a couple of times since those issues occurred, and dmesg reset. I can’t see anything helpful in those logs.

I use that laptop for work so am unable to keep triggering those crashes. I’ve unplugged the KVM for now.

No, I am using a 25W USB-C power adapter

6

Can you try using built-in power supply?

7

the concept seems interesting, I'd like to understand how it works a little more. I have a need to control my laptop from my desktop and being able to use a extended screen of sorts to do it would be preferable

8

Same issue. Not surprising I guess, given that it provides less power than my USB-C charger.

9

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