Router showing as offline


I want to be able to manage my router while I’m not at home. I’m trying to set up Goodcloud, but I’m having issues.

Firstly, the autodiscover does not work. Even when on a hardwired connection.
Secondly, the router is always showing offline when I manually set it up.

I’m more than happy to provide logs and anything else that’s needed to get this resolved.

Thanks in advance.

Server updating. Pls try again later.

Has this been completed yet? It is still showing as offline.

Updating has been finished.

If you still have issue, pls send us an email, support at, stating your account and device mac address etc.

Thank you, I will do that.