Slate 7 (GL-BE3600) won't repeat to hotel

Routers
1

Shangri-La hotel Fiji has a public open wifi with a captive portal. Nothing needed just connect and close captive portal window, Cannot get the Slate 7 to connect... Reset on both 4.7.1 and 4.7.3 and no go.

Connecting ... forever when it's not.

Connection failed, will retry later…
While attempting to reconnect, your router will periodically scan for Wi-Fi networks, and your guest Wi-Fi network will be temporarily unavailable during this scan

1 Like
2

Signal is strong and multiple other devices have no issues connecting to the hotel network. m4 Mac, iPhone 15, kindle etc

3

Hello,

  1. Please PM me the issue syslog.
  2. May I know if this hotel WiFi is open without any key?
  3. Please try to clone the MacBook MAC address to Slate 7.
4

1.PM'd the syslog.
2. Open with no key, captive portal requires no response but window must be closed.
3. Have tried multiple clones MAC addresses for working devices on the network.
Given experience with other GLiNet devices and networks, I thought this one would be easy.
Nope. Reset device, version 4.7.1,2 and 3 tried.

5

Hello,

We checked the issue syslog, found the repeater association failed, and error reason is 10, this means the association action has timed out. This probably the primary WiFi (hotel WiFi) has not responded.

In the association information of syslog, found the primary WiFi mode is 11n, please SSH to the router, and execute the commands:

uci set wireless.wifi0.hwmode='11ng'
uci commit wireless
ubus call network reload

Then try to connect the primary WiFi (hotel WiFi) again.

6

Thanks. It did not work unfortunetly.
logread (1).tar (284 KB)

1 Like
7

Hi,

The log provided this time is the same as one last time, it seems to be no improvement.

something may a bit strange, we would like to remote check this repeater issue:

  1. Please provide Internet connection to Slate 7 using Ethernet or tethering.
  2. Make sure Slate7 repeater is able to scan for SSID Shangri-La
  3. Follow this tutorial to share Slate 7 with us:
    Technical Support via GoodCloud - GL.iNet Router Docs 4
    Please PM me the router MAC address and login Web UI password.
8

Hi, I am now 1000 km from the hotel and the hot spot. Lets close this case as I cannot provide access to the wifi network at this time. Thanks for your responses so far.

9

I see. I am sorry.

If you have the opportunity to return to Shangri-La again, please feel free to contact us again. Thank you very much for your cooperation.