SLATE AXT-1800 crashing

Routers
1

Router keeps crashing while in repeater mode. I am attaching the crash log in hopes someone can tell me what is going on. Currently running 4.6.11. Any help greatly appreciated

logread.tar (497 KB)

2

Hello,

We are aware of this issue. Your primary router's WiFi (or say the repeated WiFi) should be 160MHz BW.

Please upgrade to v4.8.2 firmware it improves this issue.

4

Hi Bruce,

I did upgrade to 4.8.2 and it seems about the same. If I connect using 2.4Ghz the router will stay up longer, maybe 30-60 minutes before it crashes. If I connect using 5Ghz it will crash after about 10-15 minutes.

When you say “primary router's WiFi (or say the repeated WiFi) should be 160MHz BW.” Do you mean the wifi I am connecting the AXT-1800 to? All I see available are 80MHz BW.

Regards and Thanks

5

Hello,

Please attach the issue syslog of v4.8.2 firmware, let me request R&D to check.

6

Here are two logs one when on 2.4GHz and the other when on 5GHz.

Thanks

logread(2.4GHz).tar (178.5 KB)

logread(5GHz.tar (178 KB)

1 Like
7

Hello,

Thank you for the provided syslog.

After R&D inspection, it was found that the wifi firmware failed and caused the wireless driver to crash.

Unfortunately we are currently unable to analyze and locate the issue, since there is no wifi firmware source code, so we first enable the firmware's self-recovery to see if there is any improvement:

echo 1 > /sys/kernel/debug/ath11k/ipq6018\ hw1.0/set_fw_recovery

BTW, if the Slate AX repeats other WiFi, such as hotels/coffee shops/phone hotspots, etc., will it also crash?

If possible, please share your Slate AX configuration backup with us, PM it to me, and if you can export the Primary router configuration backup (OpenWRT system), please also share with us, R&D would like to check the wireless configuration of primary router and repeater router (Slate AX).

8

The AX has always been on repeater mode, so yes it always crashes. I have never used the AX for anything other than repeater.

Are you wanting me to enter “echo 1 > /sys/kernel/debug/ath11k/ipq6018\ hw1.0/set_fw_recovery” inter my AX, I am not quite certain.

Also, because the AX is basically unusable in it present state, I have move back down the firmware version. I finally found the v 4.50 is stable and has now been running for 22 hours without a crash. At least I can use it now. I was about to go purchase something else.

Again, please let me know if you want me to enter the above line as a test. If I get some time I will do it….if i can figure out how.

Thanks again for looking into this. I REALLY hope you all can get this figured out.

Regards

9

Hello,

May I know if the repeater of v4.5.0 is relatively stable, does it mean that v4.5.16 and above versions are unstable?

Yes, install firmware v4.8.2, SSH to the router AXT1800, and execute the command in terminal:

echo 1 > /sys/kernel/debug/ath11k/ipq6018\ hw1.0/set_fw_recovery

and restart the router.

This is an attempt to enable the self-recovery function of the wifi firmware to see if there is any improvement.

If there is no improvement, you can downgrade to v4.5.0 firmware and continue to use.

We are working hard to investigate this issue. If you can provide a configuration backup that reproduces the issue, it may be helpful to the R&D investigation; it would be better if you can also provide a backup to the primary router. We mainly would like to know the wireless parameters of the two.

10

OK will do. It might be a few more days because of my schedule, but will update this as soon as i can. FYI : 4.50 has been up for 4.5 days.

1 Like
11

Wanted to give you an update. The good news is i have been running 4.8.2 for 4 days now. It has only been repeating a 2.4GHz signal as that is all that is available at my current location.

I just saw you had asked for my configuration files. As it happens, I decided to redo my configuration from scratch and not keep loading my backup. That seemed to make a difference.

I will be getting to a place with 5GHz in another 10 days, and will update you on how it is going.

12

Thanks for your update, and glad to hear that.

  1. May I confirm what you mentioned before, the router will crash when the repeater connected to the primary 2.4GHz and 5GHz WiFi?

  2. May I know did you execute the command in your router:

I will wait to you to test the repeater to connect to 5GHz WiFi, and to check this issue.

13

Hi Bruce,

Originally it had been crashing when the repeater was connected to 2.4GHz and 5GHz. It would crash within a minute or two when connected to 5GHz, and would crash after about 20 or so minutes when connected to 2.4 GHz.

Since I redid my configuration file I have only been able to connect to a 2.4GHz WiFi, and it has stayed up for 6 days now. In about a week I will be able to test with 5GHz WiFi.

I did NOT execute the command as it has not crashed.

I am thinking maybe something in my configuration file had gotten corrupted when saving it. Not sure

1 Like