Hi @alzhao
Thanks for the quick reply. I am impressed by your company’s support.
I am looking for a 4G LTE router and your product is my 1st choice after I see your github and plenty support doc and this forum.
I have the EP06-A and it worked fine with visible/verizon for a few months and this morning it started not working.
I am pretty sure it’s the verizon side problem as the other t-mobile sim card I have works fine now with the GL-X750V2C6. Hopefully, verizon side can recognize the connection again later and didn’t ban me on this device (the same sim card is now working on a iphone for hotspot but doesn’t work on the 4G router).
But occasionally, i have the 4G router has only the power light on and i don’t know why it happened. Fortunately, it turns out not a 4G router hardware issue. I am still little suspected of the long term reliability of this product (not sure if it’s verizon side or the hardware issue). Anyway, it’s a bit painful to go through all these since it’s not officially supported by verizon if I am using this router as my main internet connection at home.
Another strange issue with verizon is after I established a VPN connection, the VNC connection goes through will always failed to connect but t-mobile network is fine with that. That sounds ridiculous to me. I am just complaining about verizon/visible. Don’t take it seriously.