Spritz AX not connecting to T-Mobile 5G

Technical Support for Routers
1

Hi,

I have two Spitz AX units. When I put a T-Mobile sim in they only connect on LTE band 66 or 12. If I exclude all LTE bands the units will connect to N41 but I get a sim unregistered error. If I put the same sim in my Suncomm SE06 Pro it connects to N41 no problem.

Has anyone experienced anything like this? The Spitz and Suncomm both have X62 modems. I have tried multiple T-Mobile some in both Spitz with the same result.

Thanks for any help.

2

@mikefromnj Hope will help you.

3

I just wanted to follow-up and say that this worked. I had to use the most current firmare for the modem from October. Once I upgraded to that, 5G NSA and 5G SA work. Thanks again

4

I just wanted to say I went through this process today. I grabbed the most recent (November 2023) version of the firmware and somewhat modified the instructions to account for a different filename than what was posted on GL-iNet’s upgrade page. Seems to be working fine for me. Just reboot the router when you are done and it should fire right up.

5

Hi,

Where did you get the November firmware? The most recent o found was from October. Thanks!

6

It is possible the firmware inside is October dated, but here:

The top file shows a date of 2023-11-06.