Success Story with GL.iNet GL-RM1 recovering Windows

On Tuesday (2 days ago) my parents (90) has a power surge, which messed up the PC's at their house - which is about 100 miles away from me.

I ordered the Gl.iNet KWM on Wednesday on Amazon, and it arrived the same day at their house.

This morning (Thurs) I managed to talk my Dad through wiring it up to a quite old PC without USB3 - so he needed an extra old USB->usbC cable, which luckily he had.

The kit came with one oldUSB->Usb for the PSU, but the connection to the PC was only usbC->usbC.

Luckily one PC at the house was working - so I used Splashtop to remote into the working PC and then got into the interface ok on the GL-RM1 using Chrome on that PC.

I upgraded the firmware on the GL-RM1, then got into the BIOS ok on the broken PC - after quite a lot of investigation of the BIOS and BCDEDIT it turned out that it was a problem with the disk ordering.

  • the PC has 3 hard disks - and windows wanted them to be ordered 0,2,1 in the BIOS, rather than 0,1,2 - As windows is on disk 2 - and the startup stuff is on disk 0.

The power surge and BIOS reset had put the order back to the default 0,1,2.

Eventually after quite a few retries I managed to sort out the issue.

The only problem I had was inconsistent ability to send Ctrl+Alt+Del (from a Mac) via Splashtop, via a Windows PC to the GLRM1- it worked sometimes from the hotkey toolkit but not all of the time - and it is quite hard from windows recovery to restart the computer - but I did manage to find a way.

Anyway after an hour of so I managed to figure out the issue with the broken PC and it is all now sorted.

So the KVM has saved me 200 miles of driving (or possibly 400 as I may well have had to bring to PC home to sort out the issue).

So overall very happy with my purchase.

5 Likes

I trust you replaced their surge bar with something more resilient.

1 Like

Good point - should suggest something like thst

Thanks for your share

Thanks very much for your sharing. And it's glad to see that our product meet your needs.

Could you please give RM1 a 5 start and share the story to others that may have same issue at amazon ?

done.

2 Likes

Heyy thanks so much for sharing!
Would you mind giving us permission to feature your success story in our marketing? We’d love to turn it into a blog post using your content.

(sorry if all of us are popping into your post, we just really love seeing these authentic use cases!

No problem, happy for you to share my success story.