This device was added by someone else

Cloud Services
1

Hello,

I bouth a second hand mango router. I try to add to my goodcloud devices but I get following message:

This device was added by someone else

How can I get back the control of my device?

Thank you in advance and br,

pblgmz

2

Hello,

Please contact us by email cs@gl-inet.com, please provide a screenshot of the purchase order, and put your Mango in your hand and the background is the screen displays your purchase order, to prove that you are the owner of the device.