Unable to block client access on GL-AXT1800 since Firmware upgrade

Technical Support for Routers
1

I updated the firmware to the latest, version 4.6.8. Every since then, when going to the Clients section of the UI and choose the slider for Access for a particular client, I get a message that it was successful but the slider UI does not reflect that. I can also confirm that the client I try to block still has access. This use to work prior to the upgrade. Is this a known issue?

2

Hi,

The 'block access in the client list' seems to work ok in my AXT1800 with v4.6.8.

Please confirm if the client device has a second Internet source, not only AXT1800, like other cable network/cellular.

4

The device has no other available connection. The fact that the UI does not show that it is blocked, yet, I get a success message when trying to toggle it. Not sure what the issue is
Access

5

Here's the success message I get when trying to toggle it.
Applied

6
  1. From which old version of firmware did the router upgrade to 4.6.8?
  2. SSH execute to confirm this after config to block a new client in the WebUI
    cat /etc/config/gl-black_white_list
7

I don't recall what version I was on when I upgraded. Not sure what you meant by SSH execute. I ssh connected to the router and ran the command "cat /etc/config/gl-black_white_list". Nothing was outputted and the list in the WebUI did not change. I am sure I missed a step somewhere. Thanks for your help.

8

This is used to check whether the GL GUI operation takes effect after clicking block in the GL GUI operation and comparing it with the system configuration file:

image
image1325×839 70 KB

image
image1311×830 72.2 KB

9

I get no output when running the command. I figure I check to see if the file exists on the device by using WinSCP to browse for it. I found the file but is is empty with a file size of 0 with a date of 10/11/2024.

Blank
Blank536×217 20.6 KB

10

Here's the file list under that folder with the file in question being of size 0.

FileList
FileList648×502 62.2 KB

11

It seems that there is a problem with this configuration file.
You can unzip this file and copy it to your AXT1800:
/etc/config/
gl-black_white_list.zip (284 Bytes)

If it still doesn't work, it may need to be reset the firmware.

12

Yes, that worked. The GL GUI is also now back to what I remember it to be. It now says Block as the heading. When it was not working properly, the heading said Access, which I found weird. Not sure how the config file ended up blank. Bug in the firmware update process?

Block
Block126×190 1.93 KB

13

There is no bug in the update process, I think, but really don’t know how to cause it.

If it is a Whitelist, the heading is access, if it is a Blocklist, the heading is block.

15

Got it. Thank you for your help on this.

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