USB modem is not working with Slate 7 (GL-BE3600)

Routers
1

Hi there! I was really impressed by the ad and description, so I ended up purchasing a GL.iNet Slate 7 (GL-BE3600) router, hoping to use it with the following modems:

  • T99W175
  • Sierra EM9190
  • Netgear MR1000

When connecting any of the listed modems via USB and pressing the "Cellular" button on the touchscreen, I receive the message: "No Modem device found". The device also doesn't appear in the UI. Therefore, it doesn't work out-of-the-box.

In the command line, we can see:
root@GL-BE3600:~# lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux 5.4.213 xhci-hcd xHCI Host Controller
Bus 002 Device 002: ID 1199:90d3 Sierra Wireless, Incorporated Sierra Wireless EM9190
Bus 002 Device 001: ID 1d6b:0003 Linux 5.4.213 xhci-hcd xHCI Host Controller

root@GL-BE3600:~# mmcli -L
/org/freedesktop/ModemManager1/Modem/0 [Sierra Wireless, Incorporated] Sierra Wireless EM9190
root@GL-BE3600:~# mmcli -m 0

General | path: /org/freedesktop/ModemManager1/Modem/0
| device id: c946c0229794773129d1b9cac2c05d186d249d6f

Hardware | manufacturer: Sierra Wireless, Incorporated
| model: Sierra Wireless EM9190
| firmware revision: 03.10.07.00_GENERIC
| carrier config: default
| h/w revision: EM9190
| supported: gsm-umts, lte, 5gnr
| current: gsm-umts, lte, 5gnr
| equipment id: 350884580110444

System | device: /sys/devices/platform/soc/8af8800.usb3/8a00000.dwc3/xhci-hcd.0.auto/usb2/2-1
| drivers: cdc_mbim
| plugin: sierra
| primary port: cdc-wdm0
| ports: cdc-wdm0 (mbim), wwan0 (net)

Status | lock: sim-pin2
| unlock retries: sim-pin2 (3)
| state: disabled
| power state: on

Modes | supported: allowed: 3g; preferred: none
| allowed: 4g; preferred: none
| allowed: 3g, 4g; preferred: 4g
| allowed: 3g, 4g; preferred: 3g
| allowed: 5g; preferred: none
| allowed: 4g, 5g; preferred: 5g
| allowed: 4g, 5g; preferred: 4g
| allowed: 3g, 5g; preferred: 5g
| allowed: 3g, 5g; preferred: 3g
| allowed: 3g, 4g, 5g; preferred: 5g
| allowed: 3g, 4g, 5g; preferred: 4g
| allowed: 3g, 4g, 5g; preferred: 3g
| current: allowed: 3g, 4g, 5g; preferred: 4g

Bands | supported: utran-1, utran-3, utran-4, utran-6, utran-5, utran-8,
| utran-9, utran-2, eutran-1, eutran-2, eutran-3, eutran-4, eutran-5,
| eutran-7, eutran-8, eutran-12, eutran-13, eutran-14, eutran-17,
| eutran-18, eutran-19, eutran-20, eutran-25, eutran-26, eutran-28,
| eutran-29, eutran-30, eutran-32, eutran-34, eutran-38, eutran-39,
| eutran-40, eutran-41, eutran-42, eutran-46, eutran-48, eutran-66,
| eutran-71, utran-19, ngran-1, ngran-2, ngran-3, ngran-5, ngran-28,
| ngran-41, ngran-66, ngran-71, ngran-77, ngran-78, ngran-79
| current: eutran-1, eutran-2, eutran-3, eutran-4, eutran-5, eutran-7,
| eutran-8, eutran-12, eutran-13, eutran-14, eutran-17, eutran-18,
| eutran-19, eutran-20, eutran-25, eutran-26, eutran-28, eutran-29,
| eutran-30, eutran-32, eutran-34, eutran-38, eutran-39, eutran-40,
| eutran-41, eutran-42, eutran-46, eutran-48, eutran-66, eutran-71

IP | supported: ipv4, ipv6, ipv4v6

3GPP | imei: 350884580110444
| enabled locks: fixed-dialing

3GPP EPS | initial bearer apn: fast.t-mobile.com
| initial bearer ip type: ipv4v6

3GPP 5GNR | mico mode: unsupported
| drx cycle: unsupported

SIM | primary sim path: /org/freedesktop/ModemManager1/SIM/0
| sim slot paths: slot 1: /org/freedesktop/ModemManager1/SIM/0 (active)

Please help me configure it!

2

Hello,

May I know is this modem be work through the tethering connection with router?
(Other two seem to be unsupported in GL standard firmware. Sorry.)

About the T99W175 modem, you can refer to this thread:

4

Sorry my bad, the post was not based on GL hardware, more for the discussion on T99W175.

1 Like
5

This T99w175 works fine with the router keenetic. Absolutely avoid complications with it.

6

No problem, the T99W175 is depended ono the GL m.2 board, and the USB (C 2 A) is supposed to be connected any router, including the GL router, so all they work.

7

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