Virtual Media not detected by Arch Linux host

Hey folks, I have the Comet GL-RM1 running v1.7.2 release1. The host machine, that the KVM is plugged-in to is an Arch Linux based distribution. Everything works perfectly with the KVM, except the Virtual Media functionality. I have it enabled, but the Arch desktop just refuses to recognize the virtual usb storage device.

I've tested this by plugging it into a Windows "host" and an Ubuntu "host" and in both cases, the virtual usb storage device is detected and mountable. I'm sure there's a way to fix this, but I don't know what I need to pass to the Arch linux host to make the virtual media "seen" by the system so it can be mounted. Any advise here would be most appreciated.

Thank you!

Perhaps your Arch Linux version is too old to support the EXFAT file system?

Arch Linux is a rolling release distribution, which means that it's running the most recent released packages for linux - so no, it's not too old. I'm running the latest kernel version and everything. I did do a little bit more sleuthing, and the output for lsblk displays sdb which is the KVM device. If I unplug the KVM device, sdb goes away from the list. See here:

$ lsblk
NAME        MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
sda           8:0    0   3.6T  0 disk 
├─sda1        8:1    0    16M  0 part 
└─sda2        8:2    0   3.6T  0 part /home/shaya/win-d
sdb           8:16   1     0B  0 disk 
sdc           8:32   1  14.9G  0 disk 
├─sdc1        8:33   1  14.9G  0 part 
└─sdc2        8:34   1    32M  0 part 
sr0          11:0    1  1024M  0 rom  
zram0       253:0    0  31.1G  0 disk [SWAP]
nvme1n1     259:0    0   1.8T  0 disk 
├─nvme1n1p1 259:2    0   300M  0 part /boot/efi
├─nvme1n1p2 259:3    0   1.8T  0 part /var/log
│                                     /var/tmp
│                                     /home
│                                     /var/cache
│                                     /root
│                                     /srv
│                                     /
└─nvme1n1p3 259:4    0  34.2G  0 part [SWAP]
nvme0n1     259:1    0 931.5G  0 disk

That said, sdb does not have any partitions listed, so it cannot be mounted. I can confirm that I've successfully mounted exfat drives with no issue, so it's not related to that. The system is not reading a partition to mount like /dev/sdb1.

A quick update:

After a fresh full power-cycle: shutdown, waited a while, then plugged everything back into a powercycled desktop and powered KVM back up, I uploaded a file on the web interface, and clicked on Mount remote and this time the system recognized a "plugged in USB" - and I have successfully mounted the virtual media. Thank you!