Web browser can reach remote GLKVM but app not

Web browser can reach remote GLKVM but app not. When I open GLKVM app its saying connecting then gray screen and nothing. But when I try from web browser I can reach GLKVM connected remote desktop.

Please provide the MAC address of comet, you can send it to me in private message, we will check it for you

Hi I sent mac privately

I have received your message, but it's already late at night. I will handle it and update the progress tomorrow.

Could you please export the client logs right after attempting to open the remote desktop, as shown in the screenshot below?

This will help us better understand what might be causing the connection issue on the client side.

I sent my log but problem solved by itself. I dont understand how may be you can find what happend.

I'm facing the same problem myself, and it hasn't resolved. Here's my log.
glkvm_app_log2.zip (64.0 KB)

What platform are you on?

When unable to connect, what percentage of the connection process is complete?

I'm on Windows 11, Percentage varies typically between 52-79.

Could you please provide your email address? I'll send you a new bag and you can try it again

[email protected]

The email has been sent, please check.

Got it, tried it out. It now goes to 100%. But all I get is a blank window.
glkvm_app_log-1.2.0.r1.zip (2.4 KB)

I have sent you a private message. Please reply if you receive it