I have been running this device now for a long time, but suddenly the wifi is no longer visible. In the interface it is enabled.
I have tried to change different wifi settings, hiding, unhiding, WPA, changing TX Power etc. but nothing helps.
It seems similar to this issue, although it looks like it has not been solved: GL-AX1800 Wifi not visible
I have updated to 4.519 firmware, but the issue happened before also. Updating the FW was part of trying to fix it.
Could you please try to reset the firmware as well?
By resetting firmware, you mean totally resetting the device (Factory reset)?
As the device is located in my summerhouse, I am afraid that I would not be able to reach it again, unless it is sure that it will register via the Goodcloud so that I can reach it there?
Resetting means complete reset, so all settings will be lost - including GoodCloud. So this isn't a remote task, I am sorry.
That is what I thought. But is this kind of "failure" connom and known?
I don't know, would not say it's common.
But resetting solves many issues pretty fast.
Ok, i will have to try that next weekend when I am back at the summerhouse.
So, finally able to go the summerhouse and reset the device, unfortunately it did not help.
I fully reset it and set it up again from scratch (no saved config), but still the Wifi is not showing. Not sure what to read from the logs:
Sat Nov 16 10:47:01 2024 daemon.notice netifd: Wireless device 'radio0' is now down
Sat Nov 16 10:47:02 2024 daemon.notice netifd: radio0 (20964): sh: acs_survey: out of range
Sat Nov 16 10:47:02 2024 daemon.notice netifd: radio0 (20964): sh: acs_survey: out of range
Sat Nov 16 10:47:02 2024 daemon.notice hostapd: Configuration file: /var/run/hostapd-phy0.conf (phy wlan0) --> new PHY
Sat Nov 16 10:47:03 2024 kern.info kernel: [ 2758.648882] br-lan: port 2(wlan0) entered blocking state
Sat Nov 16 10:47:03 2024 kern.info kernel: [ 2758.654489] br-lan: port 2(wlan0) entered disabled state
Sat Nov 16 10:47:03 2024 kern.info kernel: [ 2758.660358] device wlan0 entered promiscuous mode
Sat Nov 16 10:47:03 2024 daemon.notice hostapd: wlan0: interface state UNINITIALIZED->COUNTRY_UPDATE
Sat Nov 16 10:47:03 2024 daemon.notice hostapd: ACS: Automatic channel selection started, this may take a bit
Sat Nov 16 10:47:03 2024 daemon.notice hostapd: wlan0: interface state COUNTRY_UPDATE->ACS
Sat Nov 16 10:47:03 2024 daemon.notice hostapd: wlan0: ACS-STARTED
Sat Nov 16 10:47:04 2024 daemon.notice netifd: Wireless device 'radio0' is now up
Sat Nov 16 10:47:09 2024 daemon.notice hostapd: wlan0: ACS-COMPLETED freq=2437 channel=6
Sat Nov 16 10:47:09 2024 daemon.notice hostapd: wlan0: interface state ACS->HT_SCAN
Sat Nov 16 10:47:11 2024 kern.info kernel: [ 2766.871870] br-lan: port 2(wlan0) entered blocking state
Sat Nov 16 10:47:11 2024 kern.info kernel: [ 2766.877394] br-lan: port 2(wlan0) entered forwarding state
Sat Nov 16 10:47:11 2024 daemon.notice netifd: Network device 'wlan0' link is up
Sat Nov 16 10:47:11 2024 daemon.notice hostapd: wlan0: interface state HT_SCAN->ENABLED
Sat Nov 16 10:47:11 2024 daemon.notice hostapd: wlan0: AP-ENABLED
@admon any idea on how to continue?
Not really, maybe @bruce can have a look.
Seems the Wi-Fi interface is already up, any Wi-Fi signal can scan?
BTW, is this model X300B or XE300? Note: this issue is not the same as your quote AXT1800.
No Wi-Fi signal available, but it does say that Wi-Fi is up:
The device is model x300B:
These log does seems that the 2.4G wifi goes down and up.
Fri Nov 22 08:34:04 2024 kern.info kernel: [513181.448177] device wlan0 left promiscuous mode
Fri Nov 22 08:34:04 2024 kern.info kernel: [513181.453151] br-lan: port 2(wlan0) entered disabled state
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: Remove interface 'wlan0'
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: wlan0: interface state ENABLED->DISABLED
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: wlan0: AP-DISABLED
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: wlan0: CTRL-EVENT-TERMINATING
Fri Nov 22 08:34:05 2024 daemon.err hostapd: rmdir[ctrl_interface=/var/run/hostapd]: Permission denied
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: nl80211: deinit ifname=wlan0 disabled_11b_rates=0
Fri Nov 22 08:34:05 2024 daemon.notice hostapd: nl80211: Failed to remove interface wlan0 from bridge br-lan: Invalid argument
Fri Nov 22 08:34:05 2024 daemon.notice netifd: Wireless device 'radio0' is now down
Fri Nov 22 08:34:07 2024 daemon.notice hostapd: Configuration file: /var/run/hostapd-phy0.conf (phy wlan0) --> new PHY
Fri Nov 22 08:34:07 2024 kern.info kernel: [513184.288692] br-lan: port 2(wlan0) entered blocking state
Fri Nov 22 08:34:07 2024 kern.info kernel: [513184.294405] br-lan: port 2(wlan0) entered disabled state
Fri Nov 22 08:34:07 2024 kern.info kernel: [513184.300378] device wlan0 entered promiscuous mode
Fri Nov 22 08:34:07 2024 daemon.notice hostapd: wlan0: interface state UNINITIALIZED->COUNTRY_UPDATE
Fri Nov 22 08:34:07 2024 daemon.notice hostapd: wlan0: interface state COUNTRY_UPDATE->HT_SCAN
Fri Nov 22 08:34:08 2024 kern.info kernel: [513185.739433] br-lan: port 2(wlan0) entered blocking state
Fri Nov 22 08:34:08 2024 kern.info kernel: [513185.745100] br-lan: port 2(wlan0) entered forwarding state
Fri Nov 22 08:34:08 2024 daemon.notice hostapd: wlan0: interface state HT_SCAN->ENABLED
Fri Nov 22 08:34:08 2024 daemon.notice hostapd: wlan0: AP-ENABLED
Fri Nov 22 08:34:08 2024 daemon.notice netifd: Wireless device 'radio0' is now up
Fri Nov 22 08:34:08 2024 daemon.notice netifd: Network device 'wlan0' link is up
Can you check what is the modem band? Sometimes the 4G band interfere with 2.4G wifi but should not be that bad.
Also when this happens, can you ssh to the router and use the following command to check the wifi status
iwinfo
ifconfig
You can also check with other devices to see if they can find the wifi.
At last, you can try a reset of the firmware and check again.
wlan0 down and up
I think this is because of me turning it off and on manually, unless you can tell otherwise from the log?
Can you check what is the modem band?
Any thoughts on this?
Just checking in. Any thoughts on the information I sent. Do I need to have it replaced under Warranty @alzhao ?
Sorry for late reply. I am on trip.
The RX power is only 7 dbm so seems it is a problem. Not sure why. You can move close to the router to see if it gets better.
You can talk to support get a warranty.
No worries. Thanks for checking in. Based on this conversation we are having, I am starting to think that the device is indeed faulty. There has been no change to it on my end sinced it was working well. It jus suddenly stopped reporting/showing the Wifi network. It is still connected via LAN and mobile, only the Wifi is not working.
The device I am using for testing the connection to it is very close, within 1.5 meters.
I think I will contact support and reference this thread.
