X750 hard reset of modem


#1

Hi,
i am very new to this device. Initial impressions are great.

I haven’t found a problem yet, though history with 3gUSB dongle modems tells me that sometimes they need to have their power toggled to reset. In fact my old setup that i am replacing forced me to have an external power reset device to ensure that it came back online while unattended.

On the X750, with the modem module internal, i dont believe usb power toggling works?
Assuming that is the case, does a software reboot of the router power toggle the modem module?

i am really hoping i can get rid of the external power reset when i commission this device at my remote site

thanks in advance
cheers
Andrew


#2

For power cycle of the modem, it is the same as external USB modems. There is a gpio control of the internal modem, you can simply reset it from the UI. The device will power off the modem then power it back.


#3

Hi Alzhao,
firstly thankyou for your great customer support. I can now see why your products get so many positive reviews.

Could i please then confirm, if i soft reboot the router (from within the GUI), that this does also cause a power cycle of the modem? or is it only when the GPIO control is specifically utilised?

thanks in advance

cheers
Andrew


#4

Soft reboot will not cause reset of the modem. Because the modem’s power is not cut.


#5

Hi Alzhao,
could you please advise what GPIO pin is used to power off / on the internal modem on the X750?

Also, could you please point me towards a script that may be appropriate to utilise for this functionality?.. Thanks in advance

cheers
Andrew