A1300 - Did hard reset, trying to set initial password and received error - ""Unknown error occurred. Please check the network environment or reboot the device"

[ronmooresr]

A1300 travel router.

I was having major issues, so I did hard reset. During initial setup, I tried setting the initial password. Every time, I get the following error:
"Unknown error occurred. Please check the network environment or reboot the device"

Things tried with no success:

• Soft reset
• Unplug power, wait 10 sec, plug power back in
• Edge and Chrome browser
• Incognito/Private mode for each browser
• Different passwords (all conform to strong password rules)
• The steps from an article that provides 4 "uci set" to be run via SSH

My laptop doesn't have a LAN port, so I can only connect to the router wirelessly. Help!

[bruce]

Hello,

1. Please confirm the phone to router WiFi connection stable. Please try to disable the cellular date first.
2. Please share the screenshot of this error
3. What uci commands did you execute?

@ronmooresr

The steps from an article that provides 4 "uci set" to be run via SSH

Could you login the router SSH in phone? If yes, you can refer this to complete the wizard:

Complete setup wizard via CLI

Hello, You can add the following API in the script to complete wizard. curl -k http://127.0.0.1/rpc -H 'glinet: 1' -d '{"jsonrpc":"2.0","id":5,"method":"call","params":["","ui","init",{"lang":"en","username":"root","password":"goodlife","security_rule":0}]}' You can define the language, password, and whether to allow weak passwords security_rule Tips: To execute this API, it needs to SSH login first Before completing wizard, it does not need password to login; after completing wizard, a pa…

[jccv4]

Hi there, I have the same problem. Unboxed the router (Slate Plus) and during initial setup cannot go pass the new password, it keeps saying "Unknown error occurred. Please check the network environment or reboot the device". Help please

[bruce]

Hi,

Is your phone or pc connected to the router Slate Plus?
Please check your connection one more time:

First time setup - GL.iNet Router Docs 4

[Allenta0522]

I am having this same issue. I an able to connect to the router via my cellular and receive the Language and Set New Password screens but when I enter a new password (I've tried numerous times according to the parameters) and made sure my VPN was turned off, I receive the "Unknown error occurred. Please check the network environment or reboot the device".

Please help