eSIM EIOT Club (YOZAX.com profile supported? No working)

Technical Support for Routers
1

Hi, my eSIM that I bought here works with the 1GB free plan. I´m trying to download an eSIM profile from another site (yozax.com). However, after downloading the eSIM profile with the QR code, I get the following error log. Why?

Device start connect internet
Internet connect success

Device start download profile
Download profile: 90%
Download profile fail: maybe this profile has been downloaded repeatedly by other devices or the current device, please check it or use other esim profile to test, if you confirm this is first time download, you can copy this logs to contact GL.iNet support get help.

Err message:Auth server failed. |
Ac code:LPA:1$rsp-eu.redteamobile.com$FAB1C.....

2

Tried another one from (roamless.com). Also doesn´t work, this time with another error message:

Device start connect internet
Internet connect success

Device start download profile
Download profile: 90%
Download profile fail: maybe this profile has been downloaded repeatedly by other devices or the current device, please check it or use other esim profile to test, if you confirm this is first time download, you can copy this logs to contact GL.iNet support get help.

Err message:Auth client fail. | {"header":{"functionExecutionStatus":{"status":"Failed","statusCodeData":{"subjectCode":"1.2","reasonCode":"4.2","message":"Function provider - Execution Error"}}}}
Ac code:LPA:1$consumer.rsp.world$RO2....

3

Please try setting the APN in the profile: bicsapn or america.bics

If no luck, please export the esim log

image
image1075×912 28.6 KB

2 Likes
4

Now nothing works, even after reboots ...

Unbenannt
Unbenannt1264×880 80 KB

Unbenannt2
Unbenannt21309×891 58.9 KB

5

Please bring the device to share with us via the GoodCloud?
I will check the esim configuration and log remotely.
Please PM me the MAC and GL Web UI login password.

6

@bruce I am having this exact same issue, how did you resolve it??

7

May I know what issue?
What router model and modem model?
is there not eSIM manage or the eSIM can not download the profile?

  1. Please upgrade the latest router firmware:
    Physical eSIM and Puli GL-XE300 - #6 by Hoff

  2. If the modem model is EP06-E, please upgrade the latest modem firmware:
    Upgrade EP06-E Firmware to Support eSIM

1 Like
8

@hoff fixed it!

1 Like