I'm having the same problem with three devices.
After updating to v4.3.25, the eSIM Management app disappeared on all three devices.
Downgrading to v4.3.19 or 21 also didn't work.
Currently, none of the stable releases in our firmware download center include eSIM functionality. Version v4.3.23 is a special version specifically developed and designed for eSIM. Since v4.3.23 is not yet stable, the subsequent versions v4.3.25 and v4.3.27 were based on the latest stable version at the time, v4.3.18.
Now, given the growing number of users adopting eSIM, we are committed to integrating this feature into future stable releases.
Hi @Anyone If the esim profile has been installed but is not functioning properly, please check whether the esim profile has expired.
If this esim requires a special APN, pls configure it through cellular manual Setup mode, and then see if you can connect to the network.