I'm having the same problem with three devices.
After updating to v4.3.25, the eSIM Management app disappeared on all three devices.
Downgrading to v4.3.19 or 21 also didn't work.
Currently, none of the stable releases in our firmware download center include eSIM functionality. Version v4.3.23 is a special version specifically developed and designed for eSIM. Since v4.3.23 is not yet stable, the subsequent versions v4.3.25 and v4.3.27 were based on the latest stable version at the time, v4.3.18.
Now, given the growing number of users adopting eSIM, we are committed to integrating this feature into future stable releases.
Hi @Anyone If the esim profile has been installed but is not functioning properly, please check whether the esim profile has expired.
If this esim requires a special APN, pls configure it through cellular manual Setup mode, and then see if you can connect to the network.
Any updates on this yet? I’ll be doing extensive travel in the near future and plan on using eSIMs.
It would have been incredibly frustrating if I had already begun using an eSIM on this device, only to update the firmware and then lose the eSIM functionality, and therefore no Internet Access.
I already have the Mudi v2 running the latest stable firmware release, but the “eSIM Manage” menu is not showing.
Edit: I’ve just updated to the latest beta version and I can see the eSIM Manage menu now, but I didn’t realise I have to purchase a separate physical SIM card. The modem in this device should be able to use an eSIM natively, or so I thought…
Is there any resolution on this? I'm facing the same problem. Without upgrading or changing anything, the esim option just disappeared from the application menu.
After trying to upgrade to the latest version, then to the 4.3.21 again (http://download.gl-inet.com/firmware/e750/esim), and also trying 4.3.18 and 4.3.19, as some users suggest, nothing helps. The physical esim is correctly inserted, I did reinsert it, rebooted, etc. Nothing helps.
This is really frustrating as I need this for work and I'm now faced with no internet connectivity. This is core function and without esim this router has no use for me...
Edit 1/7: just to emphasize, I did not change any settings, no upgrade, or any changes made. The esim just stopped being visible:
I was connecting to the internet using the Cellular mode (esim).
On a different trip I've switched to Repeater mode.
And now I wanted to use the esim again so I've switched to Cellular mode but the esim option is gone.
Again, during all this time I did not change anything to the settings. The only thing I did was to switch from Cellular mode to Repeater mode, and then again to Cellular mode.
Again, I want to emphasise that the only thing was to switch from the Cellular mode to Repeater mode, and then again to Cellular mode. After the switch the esim was gone from the application. No changes were made.
The SIM card is PIN-locked, preventing the router from reading the correct eSIM information. As a result, the eSIM management page cannot be displayed properly.
Pls click on "Manual Setup" to the settings page, enter the correct PIN code and restart the cellular connection to try