GL-MT300N-V2 doesn't mount usb hard drives

Technical Support for Routers
1

My new router mounts my 128GB flash drive fine, but I’ve tried a new 6TB external hard drive and an old 2TB one, and neither external one mounted. I include the syslog and kernel log for the flash and the 2TB drive below. There were complaints in the logs with the 6TB about it being a very large drive, but not for the 2TB.

I tried manually mounting as suggested in this old thread, but it didn’t work. https://forum.gl-inet.com/t/bug-v2-19-can-not-detect-usb-disk/1430

Thoughts?

2TB hard drive syslog:
Version 2016.2.22 integrated FUSE 27
Mounted /dev/sdc1 (Read-Write, label “F 2TB”, NTFS 3.1)
Cmdline options: utf8
Mount options: utf8,allow_other,nonempty,relatime,fsname=/dev/sdc1,blkdev,blksize=4096
Ownership and permissions disabled, configuration type 1

128GB flash syslog
Version 2016.2.22 integrated FUSE 27
Mounted /dev/sdd1 (Read-Write, label “”, NTFS 3.1)
Cmdline options: utf8
Mount options: utf8,allow_other,nonempty,relatime,fsname=/dev/sdd1,blkdev,blksize=4096
Ownership and permissions disabled, configuration type 1

2TB hard drive kernel log:
[ 4781.624489] usb 1-1: new high-speed USB device number 8 using ehci-platform
[ 4781.778420] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 4781.800466] scsi host4: usb-storage 1-1:1.0
[ 4782.816936] scsi 4:0:0:0: Direct-Access WD Ext HDD 1021 2021 PQ: 0 ANSI: 4
[ 4782.828488] sd 4:0:0:0: [sdc] 3907024896 512-byte logical blocks: (2.00 TB/1.82 TiB)
[ 4782.844521] sd 4:0:0:0: [sdc] Write Protect is off
[ 4782.849408] sd 4:0:0:0: [sdc] Mode Sense: 17 00 10 08
[ 4782.854576] sd 4:0:0:0: [sdc] No Caching mode page found
[ 4782.860006] sd 4:0:0:0: [sdc] Assuming drive cache: write through
[ 4782.938587] sdc: sdc1
[ 4782.954719] sd 4:0:0:0: [sdc] Attached SCSI disk

128GB flash kernel log
[ 5435.890343] usb 1-1: new high-speed USB device number 9 using ehci-platform
[ 5436.044368] usb-storage 1-1:1.0: USB Mass Storage device detected
[ 5436.066387] scsi host5: usb-storage 1-1:1.0
[ 5437.072013] scsi 5:0:0:0: Direct-Access SanDisk Ultra 1.00 PQ: 0 ANSI: 6
[ 5437.083732] sd 5:0:0:0: [sdd] 242614272 512-byte logical blocks: (124 GB/116 GiB)
[ 5437.092942] sd 5:0:0:0: [sdd] Write Protect is off
[ 5437.097825] sd 5:0:0:0: [sdd] Mode Sense: 43 00 00 00
[ 5437.098925] sd 5:0:0:0: [sdd] Write cache: disabled, read cache: enabled, doesn’t support DPO or FUA
[ 5437.140861] sdd: sdd1
[ 5437.151080] sd 5:0:0:0: [sdd] Attached SCSI removable disk

2

Is it externally powered? If not I’d be surprised if the usb power from the router would provide enough to spin up a disk.

When you say the manual commands didn’t work - what did you run exactly and what was the output?

3

Thanks for the reply. The usb hard drives were both externally powered, one was a Seagate and the other a Western Digital.

Off topic, but regarding power, what does the router need? I thought I’d try running it from a 4000mAh power bank with a 5V/2.1A output I had lying around, but it didn’t power up. The power bank may be bad, or I may be naive about how much power the router needs.

Regarding the commands, I ran the exact one listed in the 2016 post I linked to. The control panel did not list any files from the hard drive after I did this, as it does after it mounts a flash drive. I did not look at the logs.

4

Can you change the label? It has a space in the middle which may break the scripts.

5

Changing the drive label, by replacing the space with an underscore, resulted in the 2TB successfully mounting. Thank you.

6

Moving on to the other drive, removing spaces from the label of the 6TB drive did not help. The logs indicate that it mounts although they flag that it is a very large drive. However, the setting page shows ‘No Storage Device Detected’, unlike the case with the 2TB drive, even after waiting an hour. I append the 6TB drive logs below, any thoughts?

Mon Jul 16 12:49:18 2018 daemon.notice ntfs-3g[17858]: Version 2016.2.22 integrated FUSE 27
Mon Jul 16 12:49:18 2018 daemon.notice ntfs-3g[17858]: Mounted /dev/sda2 (Read-Write, label “K_6TB”, NTFS 3.1)
Mon Jul 16 12:49:18 2018 daemon.notice ntfs-3g[17858]: Cmdline options: utf8
Mon Jul 16 12:49:18 2018 daemon.notice ntfs-3g[17858]: Mount options: utf8,allow_other,nonempty,relatime,fsname=/dev/sda2,blkdev,blksize=4096
Mon Jul 16 12:49:18 2018 daemon.notice ntfs-3g[17858]: Ownership and permissions disabled, configuration type 1

[ 3958.226148] usb 1-1: new high-speed USB device number 3 using ehci-platform
[ 3958.412408] hub 1-1:1.0: USB hub found
[ 3958.427914] hub 1-1:1.0: 3 ports detected
[ 3959.676019] usb 1-1.1: new high-speed USB device number 4 using ehci-platform
[ 3959.831847] usb-storage 1-1.1:1.0: USB Mass Storage device detected
[ 3959.854308] scsi host1: usb-storage 1-1.1:1.0
[ 3960.857384] scsi 1:0:0:0: Direct-Access Seagate Backup+ Hub BK D781 PQ: 0 ANSI: 6
[ 3960.871908] sd 1:0:0:0: [sda] Spinning up disk…
[ 3961.886000] …ready
[ 3971.987534] sd 1:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
[ 3971.995582] sd 1:0:0:0: [sda] 11721045167 512-byte logical blocks: (6.00 TB/5.46 TiB)
[ 3972.035443] sd 1:0:0:0: [sda] Write Protect is off
[ 3972.040388] sd 1:0:0:0: [sda] Mode Sense: 4f 00 00 00
[ 3972.041675] sd 1:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn’t support DPO or FUA
[ 3972.052787] sd 1:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
[ 3972.165572] sda: sda1 sda2
[ 3972.174058] sd 1:0:0:0: [sda] Very big device. Trying to use READ CAPACITY(16).
[ 3972.196949] sd 1:0:0:0: [sda] Attached SCSI disk

7

Very big device is not supported I think.

8

I’ve run my AR300M off a 10000mah 2.1A USB power bank no problem. I think it only needs 1A. If you have USB devices plugged into the router it may need more.