GL-XE3000 connection issues on new firmware

Hello,

I’m using a Puli AX with AT&T for my cell provider. I updated to the latest firmware this morning (4.0-0403release6) and it could not connect at all using cellular, even though I had the same settings working on the previous stable firmware (4.0-release40402). Once I rolled back the firmware, it connected the first time with no issues. I can provide any information in order to get it working. Thanks!

hi,
Please refer to GL-X3000 ATT not connecting

I had to unbind the device from goodcloud and re bind it. Also make sure you clear the cache in the browser and app when you’ve upgraded. It’s helps A LOT.

@fangzekun I have already read that & that did not help. When i’m on 4.0-release40402 firmware, I have no issues connecting, everything works. When I updated to 4.0-0403release6, the modem does not connect at all, even when using the same APN settings as on the previous firmware. Once I roll back the firmware, it connects automatically.

This is the non-working system log from 4.0-0403release6:

Sun Nov  5 12:09:37 2023 user.notice mwan3track[11142]: Interface modem_0001 (rmnet_mhi0) is offline
Sun Nov  5 12:09:40 2023 daemon.notice netifd: Interface 'modem_0001' is setting up now
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:40 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): ERROR
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): Failed to parse message data
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): ERROR
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]: [2023/11/05 12:09:41.341425,  0] ../../source4/samba/server.c:646(binary_smbd_main)
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   samba version 4.14.12 started.
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   Copyright Andrew Tridgell and the Samba Team 1992-2021
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]: [2023/11/05 12:09:41.341658,  0] ../../lib/util/become_daemon.c:147(daemon_status)
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   daemon_status: daemon 'samba' : Starting process...
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888):
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): OK
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]: [2023/11/05 12:09:41.406326,  0] ../../source4/samba/server.c:875(binary_smbd_main)
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   At this time the 'samba' binary should only be used for either:
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   'server role = active directory domain controller' or to access the ntvfs file server with 'server services = +smb' or the rpc proxy with 'dcerpc endpoint servers = remote'
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   You should start smbd/nmbd/winbindd instead for domain member and standalone file server tasks
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]: [2023/11/05 12:09:41.406884,  0] ../../lib/util/become_daemon.c:122(exit_daemon)
Sun Nov  5 12:09:41 2023 daemon.err samba[13062]:   exit_daemon: daemon failed to start: Samba detected misconfigured 'server role' and exited. Check logs for details, error code 22
Sun Nov  5 12:09:41 2023 daemon.info procd: Instance samba4::instance1 s in a crash loop 6 crashes, 0 seconds since last crash
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (12888): Device only supports raw-ip mode but is missing this required driver attribute: /sys/class/net/rmnet_mhi0/qmi/raw_ip
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:500] QConnectManager_Linux_V1.6.3.1
Sun Nov  5 12:09:41 2023 kern.err kernel: [   60.618155] [I][mhi_netdev_open] Opened net dev interface
Sun Nov  5 12:09:41 2023 daemon.notice netifd: Interface 'modem_0001' is now up
Sun Nov  5 12:09:41 2023 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:501] Find /sys/bus/usb/devices/1-1.2 idVendor=0x2c7c idProduct=0x801, bus=0x001, dev=0x004
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:502] network interface '' or qmidev '' is not exist
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:502] netcard driver = pcie_mhi, driver version = V1.3.4
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:502] qmap_mode = 1, qmap_version = 9, qmap_size = 15360, muxid = 0x81, qmap_netcard = rmnet_mhi0
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:502] Modem works in QMI mode
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:512] cdc_wdm_fd = 7
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:527] Get clientWDS = 4
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:530] Get clientWDS = 5
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:534] Get clientDMS = 1
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:537] Get clientNAS = 3
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:540] Get clientUIM = 2
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:544] Get clientWDA = 1
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:547] requestBaseBandVersion RM520NGLAAR01A08M4G
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:551] qmap_settings.rx_urb_size = 15360
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:551] qmap_settings.ul_data_aggregation_max_datagrams  = 11
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:551] qmap_settings.ul_data_aggregation_max_size       = 8192
Sun Nov  5 12:09:41 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:551] qmap_settings.dl_minimum_padding                 = 0
Sun Nov  5 12:09:41 2023 user.notice mwan3[13166]: Execute ifup event on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:09:42 2023 user.notice mwan3[13166]: Starting tracker on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:09:42 2023 user.notice mwan3track[11142]: Stopping mwan3track for interface "modem_0001"
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:571] requestGetSIMStatus SIMStatus: SIM_READY
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:575] requestGetProfile[3] nrbroadband///0/IPV4V6
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:575] requestSetProfile[3] nrbroadband///0/IPV4V6
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:575] no need to set skip the rest
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:579] requestRegistrationState2 MCC: 310, MNC: 410, PS: Attached, DataCap: 5G_NSA
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:582] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:41:586] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:445] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:445] call_end_reason is 1
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:445] call_end_reason_type is 6
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:445] call_end_reason_verbose is 51
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:600] requestSetupDataCall WdsConnectionIPv6Handle: 0x5eae9ba0
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:42:605] try to requestSetupDataCall 5 second later
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:43:613] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:43:613] call_end_reason is 1
Sun Nov  5 12:09:43 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:43:613] call_end_reason_type is 2
Sun Nov  5 12:09:44 2023 user.info mwan3rtmon[9784]: Detect rtchange event.
Sun Nov  5 12:09:44 2023 kern.info kernel: [   63.749923] net rmnet_mhi0: link_state 0x0 -> 0x1
Sun Nov  5 12:09:44 2023 kern.info kernel: [   63.754726] IPv6: ADDRCONF(NETDEV_CHANGE): rmnet_mhi0: link becomes ready
Sun Nov  5 12:09:44 2023 daemon.notice netifd: Network device 'rmnet_mhi0' link is up
Sun Nov  5 12:09:44 2023 daemon.notice netifd: Network alias 'rmnet_mhi0' link is up
Sun Nov  5 12:09:44 2023 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity
Sun Nov  5 12:09:44 2023 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Sun Nov  5 12:09:44 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: started, v1.33.2
Sun Nov  5 12:09:44 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: sending discover
Sun Nov  5 12:09:44 2023 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)
Sun Nov  5 12:09:47 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: sending discover
Sun Nov  5 12:09:50 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: sending discover
Sun Nov  5 12:10:00 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: received SIGTERM
Sun Nov  5 12:10:00 2023 daemon.notice netifd: modem_0001_4 (13839): udhcpc: entering released state
Sun Nov  5 12:10:00 2023 daemon.notice netifd: modem_0001_4 (13839): Command failed: Permission denied
Sun Nov  5 12:10:00 2023 daemon.notice netifd: Interface 'modem_0001_4' is now down
Sun Nov  5 12:10:00 2023 daemon.notice netifd: Network alias '' link is down
Sun Nov  5 12:10:00 2023 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity loss
Sun Nov  5 12:10:00 2023 daemon.notice netifd: Interface 'modem_0001_4' is disabled
Sun Nov  5 12:10:00 2023 kern.info kernel: [   79.857841] net rmnet_mhi0: link_state 0x1 -> 0x0
Sun Nov  5 12:10:00 2023 daemon.notice netifd: Network device 'rmnet_mhi0' link is down
Sun Nov  5 12:10:01 2023 user.notice mwan3[14819]: Execute ifdown event on interface modem_0001 (unknown)
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:43:613] call_end_reason_verbose is 208
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:43:613] try to requestSetupDataCall 10 second later
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:53:618] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:53:618] call_end_reason is 1
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:53:618] call_end_reason_type is 2
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:53:618] call_end_reason_verbose is 208
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:09:53:618] try to requestSetupDataCall 20 second later
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:10:00:770] requestDeactivateDefaultPDP WdsConnectionIPv6Handle
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:10:01:151] QmiWwanThread exit
Sun Nov  5 12:10:01 2023 daemon.notice netifd: modem_0001 (13160): [11-05_12:10:01:151] qmi_main exit
Sun Nov  5 12:10:01 2023 daemon.notice netifd: Interface 'modem_0001' is now down
Sun Nov  5 12:10:01 2023 user.notice firewall: Reloading firewall due to ifdown of modem_0001 ()
Sun Nov  5 12:10:01 2023 user.info mwan3track[13605]: Detect ifdown event on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:02 2023 daemon.notice netifd: Interface 'modem_0001' is setting up now
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251): ERROR
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251): Failed to parse message data
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:02 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): ERROR
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251):
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): OK
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15251): Device only supports raw-ip mode but is missing this required driver attribute: /sys/class/net/rmnet_mhi0/qmi/raw_ip
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:367] QConnectManager_Linux_V1.6.3.1
Sun Nov  5 12:10:03 2023 kern.err kernel: [   82.486928] [I][mhi_netdev_open] Opened net dev interface
Sun Nov  5 12:10:03 2023 daemon.notice netifd: Interface 'modem_0001' is now up
Sun Nov  5 12:10:03 2023 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:368] Find /sys/bus/usb/devices/1-1.2 idVendor=0x2c7c idProduct=0x801, bus=0x001, dev=0x004
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:368] network interface '' or qmidev '' is not exist
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:369] netcard driver = pcie_mhi, driver version = V1.3.4
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:369] qmap_mode = 1, qmap_version = 9, qmap_size = 15360, muxid = 0x81, qmap_netcard = rmnet_mhi0
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:369] Modem works in QMI mode
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:377] cdc_wdm_fd = 7
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:387] Get clientWDS = 4
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:391] Get clientWDS = 5
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:393] Get clientDMS = 1
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:396] Get clientNAS = 3
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:399] Get clientUIM = 2
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:401] Get clientWDA = 1
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:404] requestBaseBandVersion RM520NGLAAR01A08M4G
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:406] qmap_settings.rx_urb_size = 15360
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:406] qmap_settings.ul_data_aggregation_max_datagrams  = 11
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:406] qmap_settings.ul_data_aggregation_max_size       = 8192
Sun Nov  5 12:10:03 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:406] qmap_settings.dl_minimum_padding                 = 0
Sun Nov  5 12:10:03 2023 user.notice mwan3[15553]: Execute ifup event on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:03 2023 user.notice mwan3[15553]: Starting tracker on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:03 2023 user.notice mwan3track[13605]: Stopping mwan3track for interface "modem_0001"
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:424] requestGetSIMStatus SIMStatus: SIM_READY
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:428] requestGetProfile[3] nrbroadband///0/IPV4V6
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:428] requestSetProfile[3] nrbroadband///0/IPV4V6
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:428] no need to set skip the rest
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:431] requestRegistrationState2 MCC: 310, MNC: 410, PS: Attached, DataCap: 5G_NSA
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:434] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:438] requestQueryDataCall IPv6ConnectionStatus: DISCONNECTED
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:443] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:444] call_end_reason is 1
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:444] call_end_reason_type is 2
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:03:444] call_end_reason_verbose is 208
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:04:450] requestSetupDataCall WdsConnectionIPv6Handle: 0x5eae9ba0
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:04:456] try to requestSetupDataCall 5 second later
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:05:464] requestSetupDataCall QMUXResult = 0x1, QMUXError = 0xe
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:05:464] call_end_reason is 1
Sun Nov  5 12:10:05 2023 daemon.notice netifd: modem_0001 (15547): [11-05_12:10:05:464] call_end_reason_type is 2
Sun Nov  5 12:10:06 2023 kern.info kernel: [   85.612392] net rmnet_mhi0: link_state 0x0 -> 0x1
Sun Nov  5 12:10:06 2023 kern.info kernel: [   85.617210] IPv6: ADDRCONF(NETDEV_CHANGE): rmnet_mhi0: link becomes ready
Sun Nov  5 12:10:06 2023 daemon.notice netifd: Network device 'rmnet_mhi0' link is up
Sun Nov  5 12:10:06 2023 daemon.notice netifd: Network alias 'rmnet_mhi0' link is up
Sun Nov  5 12:10:06 2023 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity
Sun Nov  5 12:10:06 2023 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Sun Nov  5 12:10:06 2023 daemon.notice netifd: modem_0001_4 (16228): udhcpc: started, v1.33.2
Sun Nov  5 12:10:06 2023 daemon.notice netifd: modem_0001_4 (16228): udhcpc: sending discover
Sun Nov  5 12:10:06 2023 user.info mwan3rtmon[9784]: Detect rtchange event.
Sun Nov  5 12:10:07 2023 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:09 2023 daemon.notice netifd: modem_0001_4 (16228): udhcpc: sending discover
Sun Nov  5 12:10:12 2023 daemon.notice netifd: modem_0001_4 (16228): udhcpc: sending discover
Sun Nov  5 12:10:13 2023 kern.notice kernel: [   92.896970] 7981@C23L3,DfsCacEndUpdate() 3142: [RDM] CAC end. Enable MAC TX.
Sun Nov  5 12:10:41 2023 user.notice mwan3[18086]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:41 2023 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:41 2023 user.info mwan3track[15993]: Detect ifdown event on interface modem_0001 (rmnet_mhi0)
Sun Nov  5 12:10:46 2023 user.notice mwan3track[15993]: Interface modem_0001 (rmnet_mhi0) is offline

This is the system log from the working firmware (4.0-release40402):

Wed Nov  1 15:42:06 2023 daemon.notice netifd: Interface 'modem_0001' is setting up now
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): ERROR
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): Failed to parse message data
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 user.notice mwan3[12086]: Execute ifdown event on interface modem_0001 (rmnet_mhi0)
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): ERROR
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019):
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): OK
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12019): Device only supports raw-ip mode but is missing this required driver attribute: /sys/class/net/rmnet_mhi0/qmi/raw_ip
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:884] QConnectManager_Linux_V1.6.3.1
Wed Nov  1 15:42:06 2023 kern.err kernel: [   56.906287] [I][mhi_netdev_open] Opened net dev interface
Wed Nov  1 15:42:06 2023 daemon.notice netifd: Interface 'modem_0001' is now up
Wed Nov  1 15:42:06 2023 user.notice firewall: Reloading firewall due to ifdown of modem_0001 (rmnet_mhi0)
Wed Nov  1 15:42:06 2023 daemon.notice netifd: Interface 'modem_0001_4' is enabled
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:885] Find /sys/bus/usb/devices/1-1.2 idVendor=0x2c7c idProduct=0x801, bus=0x001, dev=0x004
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:885] network interface '' or qmidev '' is not exist
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:885] netcard driver = pcie_mhi, driver version = V1.3.4
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:885] qmap_mode = 1, qmap_version = 9, qmap_size = 15360, muxid = 0x81, qmap_netcard = rmnet_mhi0
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:886] Modem works in QMI mode
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:899] cdc_wdm_fd = 7
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:912] Get clientWDS = 14
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:916] Get clientWDS = 15
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:920] Get clientDMS = 1
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:924] Get clientNAS = 3
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:927] Get clientUIM = 2
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:931] Get clientWDA = 1
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:935] requestBaseBandVersion RM520NGLAAR01A08M4G
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:938] qmap_settings.rx_urb_size = 15360
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:938] qmap_settings.ul_data_aggregation_max_datagrams  = 11
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:938] qmap_settings.ul_data_aggregation_max_size       = 8192
Wed Nov  1 15:42:06 2023 daemon.notice netifd: modem_0001 (12484): [11-01_15:42:06:938] qmap_settings.dl_minimum_padding                 = 0
Wed Nov  1 15:42:07 2023 user.info mwan3track[10502]: Detect ifdown event on interface modem_0001 (rmnet_mhi0)
Wed Nov  1 15:42:07 2023 user.notice mwan3[12493]: Execute ifup event on interface modem_0001 (rmnet_mhi0)
Wed Nov  1 15:42:07 2023 user.notice mwan3[12493]: Starting tracker on interface modem_0001 (rmnet_mhi0)
Wed Nov  1 15:42:07 2023 user.notice mwan3track[10502]: Stopping mwan3track for interface "modem_0001"
Wed Nov  1 15:42:10 2023 kern.info kernel: [   60.051230] net rmnet_mhi0: link_state 0x0 -> 0x1
Wed Nov  1 15:42:10 2023 kern.info kernel: [   60.056024] IPv6: ADDRCONF(NETDEV_CHANGE): rmnet_mhi0: link becomes ready
Wed Nov  1 15:42:10 2023 daemon.notice netifd: Network device 'rmnet_mhi0' link is up
Wed Nov  1 15:42:10 2023 daemon.notice netifd: Network alias 'rmnet_mhi0' link is up
Wed Nov  1 15:42:10 2023 daemon.notice netifd: Interface 'modem_0001_4' has link connectivity
Wed Nov  1 15:42:10 2023 daemon.notice netifd: Interface 'modem_0001_4' is setting up now
Wed Nov  1 15:42:10 2023 daemon.notice netifd: modem_0001_4 (13157): udhcpc: started, v1.33.2
Wed Nov  1 15:42:10 2023 user.info mwan3rtmon[9498]: Detect rtchange event.
Wed Nov  1 15:42:10 2023 daemon.notice netifd: modem_0001_4 (13157): udhcpc: sending discover
Wed Nov  1 15:42:10 2023 daemon.notice netifd: modem_0001_4 (13157): udhcpc: sending select for 10.17.195.26
Wed Nov  1 15:42:10 2023 daemon.notice netifd: modem_0001_4 (13157): udhcpc: lease of 10.17.195.26 obtained, lease time 7200
Wed Nov  1 15:42:10 2023 daemon.notice netifd: Interface 'modem_0001_4' is now up
Wed Nov  1 15:42:10 2023 user.notice firewall: Reloading firewall due to ifup of modem_0001 (rmnet_mhi0)

Hi pennies:

If it is convenient for you, you can share this account to this account ‘gl.inet_support’ via cloud platform. I’m going to view some information remotely.

@lizh Share which account & what cloud platform?

You can refer to the document:

Technical Support via GoodCloud.zip (158.7 KB)

Just wanted to note I am seeing similar issues with my GL-X3000.

I updated to the latest firmware (4.0-0403release7) update shortly after I got it in and unboxed it. Then I spent hours trying to figure out why it would not connect to AT&T. It would connect and work fine on Google Fi (T-Mobile) but constantly failed to register on AT&T. I decided to try 4.0-release50402 instead and it connected to AT&T right away once I updated the APN.

Can you help check some information in the new firmware?

AT+CGDCONT?

Thanks!