[SOLVED]
The XE300 we purchased is the model with a battery, as the without-battery model is out of stock at that time.
while we do not need the internal battery and charging the battery releases more heat. so we removed the internal battery.
I believe this caused the problem. see the below link for more info.
once we restored the battery, the USB port gets the 5V power.
however, we still need help to make it works on the battery removed XE300
Thank you.
MT
while it is so weird. I tried excatly same procedure on another XE300, and no luck.
I use a USB port tester and found that the USB port does not have 5V voltage output, except only few seconds after XE300 was powered on.
keep working on it…
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Hi There,
We purchased a few dozen XE300s for our project. but we are now facing problems letting the USB-Serial cable work on XE300. We tried different cables with almost all chip brands (CH341, PL2303, FTDI…).
For sure, All the drivers were installed. Tried on the firmware version 3.212 and 3.216, with just factory default settings and packages, plus only USB-Serial cable drivers and the usbutils package were installed.
There is no response after any cable was plugged into XE300.
With the lsusb command, it listed four devices:
root@GL-XE300:~# lsusb
Bus 001 Device 005: ID 2c7c:0125 Quectel Wireless Solutions Co., Ltd. EC25 LTE modem
Bus 001 Device 004: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter
Bus 001 Device 003: ID 05e3:0752 Genesys Logic, Inc.
Bus 001 Device 002: ID 05e3:0618 Genesys Logic, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
but not showing any USB-Serial cable.
root@GL-XE300:~# dmesg | grep -E 'USB|usb'
[ 11.630131] usbcore: registered new interface driver usbfs
[ 11.635938] usbcore: registered new interface driver hub
[ 11.641505] usbcore: registered new device driver usb
[ 11.696733] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[ 11.729165] ehci-platform 1b000000.usb: EHCI Host Controller
[ 11.735091] ehci-platform 1b000000.usb: new USB bus registered, assigned bus number 1
[ 11.743302] ehci-platform 1b000000.usb: irq 3, io mem 0x1b000000
[ 11.772146] ehci-platform 1b000000.usb: USB 2.0 started, EHCI 1.00
[ 11.779368] hub 1-0:1.0: USB hub found
[ 11.791423] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[ 11.808033] uhci_hcd: USB Universal Host Controller Interface driver
[ 11.819852] usbcore: registered new interface driver usb-storage
[ 11.828602] usbcore: registered new interface driver uas
[ 12.472192] usb 1-1: new high-speed USB device number 2 using ehci-platform
[ 12.707351] hub 1-1:1.0: USB hub found
[ 13.246897] usb 1-1.1: new high-speed USB device number 3 using ehci-platform
[ 13.451687] usb-storage 1-1.1:1.0: USB Mass Storage device detected
[ 13.472570] scsi host0: usb-storage 1-1.1:1.0
[ 13.572219] usb 1-1.4: new full-speed USB device number 4 using ehci-platform
[ 14.572150] usb 1-1.2: new high-speed USB device number 5 using ehci-platform
[ 31.047966] usbcore: registered new interface driver cdc_acm
[ 31.053878] cdc_acm: USB Abstract Control Model driver for USB modems and ISDN adapters
[ 31.114196] usbcore: registered new interface driver cdc_wdm
[ 31.274408] usbcore: registered new interface driver ipheth
[ 32.000037] usbcore: registered new interface driver usbserial
[ 32.006246] usbcore: registered new interface driver usbserial_generic
[ 32.013103] usbserial: USB Serial support registered for generic
[ 32.295496] usbcore: registered new interface driver cdc_ether
[ 32.327226] usbcore: registered new interface driver cdc_ncm
[ 32.514674] usbcore: registered new interface driver ch341
[ 32.520414] usbserial: USB Serial support registered for ch341-uart
[ 32.572997] usb 1-1.4: ch341-uart converter now attached to ttyUSB0
[ 32.589019] usbcore: registered new interface driver cp210x
[ 32.594946] usbserial: USB Serial support registered for cp210x
[ 32.648454] usbcore: registered new interface driver huawei_cdc_ncm
[ 32.982421] qmi_wwan 1-1.2:1.4: cdc-wdm0: USB WDM device
[ 33.013092] qmi_wwan 1-1.2:1.4 wwan0: register 'qmi_wwan' at usb-1b000000.usb-1.2, WWAN/QMI device, a6:8b:6e:90:45:ed
[ 33.024355] usbcore: registered new interface driver qmi_wwan
[ 33.055859] usbcore: registered new interface driver rndis_host
[ 33.137136] usbcore: registered new interface driver sierra
[ 33.143043] usbserial: USB Serial support registered for Sierra USB modem
[ 33.204957] usbcore: registered new interface driver sierra_net
[ 33.356247] usbcore: registered new interface driver option
[ 33.362079] usbserial: USB Serial support registered for GSM modem (1-port)
[ 33.376745] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB1
[ 33.390931] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB2
[ 33.405184] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB3
[ 33.419370] usb 1-1.2: GSM modem (1-port) converter now attached to ttyUSB4
[ 33.675255] usbcore: registered new interface driver rt2800usb
[ 1302.371618] usbcore: registered new interface driver pl2303
[ 1302.377470] usbserial: USB Serial support registered for pl2303
Please help,
Thank you very much.
MT