As the title says, we have some devices that have been reset from our fleet of routers. We would like to remove the old entries (which are currently showing offline in the portal) and add them again with the new parameters such as IP address and name. However, we are unable to remove the entries from the portal, which tells us that they cannot be readded since they are already present/registered.
could you kindly elaborate on “for some reason we briefly disabled the feature”? Could we have a more official explanation for the issue, and a more accurate timeframe for resolution than “next week”, which for us is very vague?