I just got my Comet Pro in today and it seems great, but I’m unfortunately also having pretty significant issues with it which completely disrupt my primary use case.
I primarily will be accessing this from my phone, so when I initially set it up I went to access it and found that with the “Absolute” mouse mode, the mouse is force locked to the primary monitor for some reason, so it’s impossible to control in this mode unless you are using the “Duplicate” display option in Windows. This does not work for me because my primary display is 3440x1440@165hz, and the closest EDID available for that is 3440x1440@50hz which is not sufficient.
I found that the solution for this is to enable relative mouse mode, which does indeed work, but now another problem arises. If you try to tap to click, nothing happens whatsoever.
I found another post that suggested adding the following to override.yaml fixed it in 1.5.0:
kvmd: hid: mouse_alt: device: ""
(Formatting is a bit messed up, see original post for correct formatting)
But it appears that this fix no longer works in 1.7.0.
All of this effectively adds up to a completely useless device for what I was hoping to use it for. Is there a fix for these issues? If not, is a fix being worked on? This seems like a pretty significantly glaring issue imo.
Hi, Duplicated mode is needed when using a KVM, Since We cannot fully control a device when it has two screens in extended mode and we can only remotely control one of them.
Our device can ultimately support 4k@30fps, resolution greater than that will cause a no display problem.
Please try with our mobile APP recently released. Via a browser in mobile device will have some restriction in controlling.
You can download IOS or Android version from the link below.
For some reason it appears I was actually mistaken here. I was under the impression that if I switched to the 3440x1440@50hz EDID and set my display settings to “Duplicate” that my primary monitor would also be set to 50hz instead of the current 165hz, but it looks like that has either changed or was never initially the case. I set the 3440x1440@50hz EDID and I am still able to use 165hz on the primary monitor.
That being said, it does suck to lose that extra 10hz going from 60hz to 50hz with this EDID. Is there another EDID available that is 3440x1440@60hz?
Also if anyone else is in the same situation as me and also has a differently sized second physical monitor (mine is 2560x1440@244hz), Windows has new Display duplication options that still allow this. For me, I’m now using the setting “Duplicate desktop on 1 and 3” which keeps the “Extend” mode on the second physical monitor while duplicating to the Comet.
Unfortunately though, even with this adjustment in place, the experience is still not great using a touchscreen. Yes I am able to tap to click successfully now, but I also can’t like swipe the cursor around since I’m in absolute mode, it just jumps to the position my finger is touching which makes doing anything with precision (even as simple as just closing a browser tab) extremely annoying.
Is there a plan to improve usability on touchscreens? Something like the way Chrome Remote Desktop or Apache Guacamole handle touchscreen input would be significantly superior.
I have not yet tried the app yet as it looks like you are forced to use the GLINET Cloud method of connecting to the Comet which I do not want to use. I have my own setup for accessing the device remotely. Is this going to be changing? I hope so as otherwise the app is basically useless imo.
Separately, why is it that you couldn’t make it so the mouse gets “locked” to the Virtual Display that is created if using Extend mode instead of “locking” it to the primary display? Wouldn’t that make it so Extended mode would work fine? Especially if there was an on-screen method for using Alt-Tab and Win+arrow keys to move programs off the primary desktop onto the Virtual Display. It seems like that would completely fix Extended mode, unless there is some sort of Windows nonsense that prevents “locking” the mouse to a different display from being possible.
I too bought the Comet Pro (which is a GREAT device) to use it from a smartphone and can confirm what @charlielx has written, even if I don’t use two displays.
The Android app is too basic and still in early stages: it doesn’t allow to connect by IP directly and when using the cloud it seems to lose the access token almost every launch which is annoying. Finally it doesn’t have all the remote control stuff available when using the browser.
And yes, relative mode does not work from an Android browser for me too!