For me changing von r15 i Never had an issue anymore. For now the Solution is ok. And I’m traveling the whole day in South Germany with my car from costumer to costumer.
Edit: i could Share my Mudi 7 for testing and leave it on the whole days. Let me know which settings i have to set up etc. Network is Deutsche Telekom mostly located in the area of Baden wuerttemberg.
Thank you so much for your help, support, and for providing all this information!
Many thanks!
Hey Bruce,
I send you the details per PM.
I put back to R17, The mudi is setup in my home and I have here the known problems, cellular is not working right now. Perfect for testing it.
I conneted to my home router per ethernet and it’s online over ethernet and visible in goodcloud. Take your time, I can leave it somedays like that. No problem at all.
Thanks
+1, please let us know the results soon, thanks.
Thank you very much, I've received your shares.
R&D guy will remotely access the device at any time for verification.
Any updates will be updated in PM.
I have had a similar situation
Just to confirm: when the A1 eSIM fails to register, blocking B1/B3 will allow to connect to 4G, and then unblocking B1/B3 allows to connect to 5G?
That’s a bit strange. Is this 5G network NSA or SA?"
Hi there. I have the same problems in Greece, with 2 of the 3 Mobile Providers in the country.
Cosmote 5G works out of the box without any changes
NOVA and Vodafone 5G have similar problems stated as above from other users.
None of my workarounds and trial tests worked and all APN settings are correct.
I am willing to let you connect to my Mudi 7 to find the actual problems.
Just tell me how to set it up with my home internet connection (via Ethernet cable).
Thank you
They do provide both NSA and SA. I was setting the device while i was in roaming. Initial problem was registering the eSIM.
Connection failed...
eSIM unregistered. Please check in eSIM Management whether the eSIM profile is enabled or requires Top-up , or contact your eSIM provider to confirm any special restrictions, and verify that the APN settings are correct. Current APN: http://internet.a1.bg
Blocking B1/B3 helped the eSIM to get register correctly. I believe 5g might have worked also with blocked, but since it registered correctly - I unblocked them.
I will PM you and send you the firmware to test whether the new solution can solve your issue.
For me at the moment i don‘t have any problems. No connection issues.
The beta firmware is working fine.
Hello @xarisathos
Thanks for the feedback. To help us better analysis this issue, kindly pls:
Well, everything is properly set up and shared via GoodCloud, and the device appears to be working fine. It is currently connected through Starlink. Although it reports an “unstable network connection,” the connection itself has actually been very stable.
I have installed two SIM cards:
SIM1 = NOVA GR 5G
SIM2 = Vodafone GR 5G
However, I am not sure whether the indoor signal conditions can provide a stable 5G connection for the Mudi 7. My smartphone and other 5G modems usually work fine in the same location, although speeds are relatively low (around 30 Mbps).
NOVA offers unlimited data, but I cannot leave this SIM active permanently since it is my primary phone number. Please test it first.
Vodafone has limited data remaining (approximately 2 GB left until 30/05/2026), so please keep that in mind while testing, as the available time/data is limited.
I will keep the setup running as long as necessary, but I would appreciate it if the issue could be resolved as soon as possible.
Some additional information I forgot to include:
I registered on GoodCloud using the same email address I use on this forum, so it should be easy to identify my account.
Both 5G networks connect indoors using low-frequency bands only, typically around 700–900 MHz maximum. This is because I live on a hill outside the city, and my house has very thick stone walls.
When I have direct line-of-sight visibility toward the nearby city, the network switches to the higher-speed bands (roughly 1800–2600 MHz, if I recall correctly — possibly bands such as N1/N3/N78, although I am not entirely sure). Under those conditions, I can achieve very high 5G speeds, around 500–800 Mbps. So please do not be discouraged if you cannot find better-performing bands indoors.
If necessary, I can try relocating the Mudi 7 to a better position for signal reception. However, in that location I do not have Ethernet internet access, so the device would rely entirely on the 5G network (either NOVA or Vodafone) for remote connectivity.
I also have a COSMOTE 5G SIM with unlimited data, but I removed it from SIM1 because it is currently the only 5G network in Greece that works out-of-the-box with the Mudi 7 without any connectivity issues. In my experience, it is also the best cellular network in Greece.
Using the COSMOTE SIM, I could move the Mudi 7 to a location with much better signal quality. However, before doing that, I would first like to have the NOVA and Vodafone connections properly tested and resolved while using the current indoor Ethernet (Starlink) connection.
I hope everything above makes sense. If you need any additional information, please let me know.
If you need anything else, please let me know!
Regards,
Xaris
I have the same problem in Poland. Changing to R15 doesn’t work. It’s a bummer that 5G travel router doesn’t have possibility to work in 5G mode out of the box. Especially because I bought it as a product in regular sell with full price, not pre sell as early bird or beta tester.
Do we have any ETA when to expect firmware update to fix the issue?
Dear Bruce & Cathy,
I am using MUDI7 in UK and I’m experiencing issues with SIM registration, battery charging and poor connection speeds with O2 & EE SIMs. Also, Ethernet data transmission speeds are poor. I had great hopes for this device as a Photographer requiring high data speeds to send images. However, I’ve had problem after problem with MUDI7. I would welcome remote diagnostics assistance from Gli.net if you still need UK based testers.
@gcs62 I’ve used the Ubigi eSIM without any issues. It took a few minutes to register but has worked reliably since then. I also have a physical Vodafone sim which is fine. Both worked in France last weekend.
Anyone in the UK had any success with eSIM? I’ve tried 2 or 3, all register ok and work for a very brief period, then stop and get the interface connected but no internet message.
I’ve tried locking to supported carriers and
Getting a bit frustrated with it now, as the eSIM functionality was the main buying point. I’ve been onto support and shared via good cloud, but still it doesn’t work.
Just interested to hear about other uk users?
Tried blocking
Hello, may I know your sim card operator? Is it using the Poland Orange network? I've send you a test firmware, please check the message and upgrade the router to see if there is any inproment.
Perhaps we can perform a remote diagnosis. Could you share your device with us via Goodcloud to troubleshoot your issues?
Hello! Thank you for the message. My SIM card operator in Poland is Play. I will check the update shortly and let you know about the results