Slate AX doesn’t connect to VPN

Hello everyone

I just got the slate ax router and I’m trying to connect it to Nord VPN

The status is stuck on “The client is starting
please wait”

Can someone please help me?

First, check if you are using the specific vpn connection credentials, not Nord portal login credentials.

Second, pls test if your nord account is working normally.
Our old account does not work for no reason, even using the Nord smartphone app. We opened a new account and it works.

Maybe read this thread first.