Spitz AX GL-X3000 - No longer boots

So, I have an X3000 that used to work perfectly fine, but after powering it off, moving it to a different building, and trying to power it back on, it no longer boots - the power LED comes on, and then it just sits there and nothing else happens.

I can't perform a factory reset - holding down the reset button for ten seconds does nothing. I can get it into uboot mode - I've uploaded a variety of firmwares to it, and they seem to flash fine, but then the router reboots, flashes the 2.4GHz Wifi LED two or three times, and then goes back to being unresponsive with just the power LED on.

Any idea what might be happening here? There's no way to SSH into the router since it never boots, so I have no real way of debugging further. Thanks!

Just to rule it out, try a different power supply?

Hi,

Please try the attached power supplier first, or standard 12V, ≥3A supplier.

Yeah, I've tried both the power supply that came with the router, as well as a couple of other 12A ones with enough power. No change.

https://dl.gl-inet.com/router/x3000/
Try the 4.3.0 firmware
Check to see if the modem mode is causing the problem

Same result with the 4.3.0 firmware - updates fine, reboot, the 2.4G light flashes a couple of times and then it goes back to just the power light being on, and nothing working.

Any way to change/debug the modem mode without having an interface to log into?

https://firmware-selector.openwrt.org/?version=SNAPSHOT&target=mediatek%2Ffilogic&id=glinet_gl-x3000

Try this?
If it still doesn't work.
Please check the power supply again
thank you

Same happened to me very recently. Plugged off, plugged in and no more booting (I always used the original power supply).
I just tried to flash the kernel img from that link (https://firmware-selector.openwrt.org/?version=SNAPSHOT&target=mediatek%2Ffilogic&id=glinet_gl-x3000) but it failed.
Since I also recently (few weeks ago) upgraded the firmware and this had never happened before I downgrade to firmware 4.4.6 and the router is now working again.

Sadly, the 4.4.6 firmware didn't magically solve the issue for me either.

I did get OpenWRT installed succesfuly via the sysupgrade image, got luci and minicom installed, and was able to issue AT commands to the modem via ttyUSB2. I asked it for what I believe is the modem mode and got back that it's in PCIe mode:

minicom -D /dev/ttyUSB2

AT+QCFG="data_interface"
+QCFG: "data_interface",1,0

I then switched it back to USB mode with AT+QCFG="data_interface",0,0, re-flashed the GL.iNet firmware image, and still got the same problem (just the power light came on and nothing further). I'm not sure which mode the modem is supposed to be in, but this seems like neither works.

I went back to OpenWRT however, and in modem USB mode I do get the cellular light on the front lighting up, so the modem appears to be doing something with that firmware at least. I haven't figured out how to add it as a network interface to OpenWRT but I presume it's not too hard - this might at least let me use the device if the official firmware keeps not working.

I would guess that even if the modem fails, the rest of the device should boot anyway.

try 4.4.10(beta) or 4.3.0
https://dl.gl-inet.com/router/x3000/
Other firmware versions determine whether the module is in pcie mode
If not, the device is restarted

4.4.6 works, but 4.4.9 doesn't?

I tried 4.4.10 and 4.3.0 with the modem in both USB and PCI mode - no change, just sits with the power light on.

(4.4.6 and 4.4.9 both don't work for me either - I think that was for the other person who posted)

Can openwrt firmware work normally?
Can you upgrade through uboot?

ok, I again plugged off, plugged in and it doesn't boot anymore. Will check out vanilla openwrt again.

hello
You can try 4.4.10 or 4.3.0
If it still doesn't turn on
Please contact our technical support team to make an exchange

Please contact support@glinet.biz with support team if it still not works after the uboot to de-brick the firmware 4.4.10, thank you.

ok, I tried 4.4.10 but for me (not sure it makes a difference the firmware anymore), the router only "works" right after flashing the firmware. Once I power it off and later power it on again, the booting usually hangs.
The pattern for me looks like a cold boot (after being disconnected for awhile) hangs. If after the hang I try again to plug off and on immediately after it boots most of the times...

My Spitz AX just stopped responding today. I tried power cycling, reset button, holding the reset button, etc.

Resorted to try to reinstall via U-Boot. I can get into the upload page, and uploaded firmware (confirmed the hashes match, both from Website -> PC, and PC -> router). I tried 4.4.9, and 4.3.0. Both had the same result. Flashes "succeed", a bunch of lights flash a few times, then it goes dark, comes back online, flashes WiFi2.4Ghz twice, the just remains with only the power LED lit.

Router had been working great for over the past year until this point.

Edit: I flashed OpenWRT and it "just worked", and booted right up. I tried to flash back to 4.3.0 as per How-To: Installing Vanilla OpenWRT on GL X3000 and it did the same thing. two-2.4GHZ blinks, and then solid power and nothing else.

Sounds just like what I had - mine is over a year since I bought it so I guess I'll just flash OpenWRT on there and use that since it does work with the 5G modem after some fiddling (installing modem manager and switching the modem to USB mode)

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