Luppo
April 12, 2024, 8:38am
1
Hello,
I have a Spitz AX that has been running smoothly for six months.
Since last week I have no longer a connection via the SIM card because the wrong PIN code was allegedly entered.
I haven’t changed anything in the system for months.
The SIM card works perfectly in the smartphone.
What can I do to get the router working again?
Firmware is 4.4.6
Thanks
Mike
ywp
April 12, 2024, 8:46am
2
Does the sim card have a pin code lock?
Luppo
April 12, 2024, 12:19pm
3
Yes, Code is properly set.
ywp
April 13, 2024, 2:42am
4
Can you execute this command and send me the results?
AT AT+QPINC?
brewie
April 18, 2024, 9:32pm
5
same SIM (vodafone) problem here with same release…
ywp
April 19, 2024, 1:09am
6
Can you send me the result of this AT instruction?
brewie
April 19, 2024, 7:16am
7
It comes back with “ERROR”
brewie
April 19, 2024, 7:22am
9
It comes back with
+QPINC: “SC”,3,10
+QPINC: “P2”,3,10
OK
ywp
April 19, 2024, 7:23am
10
ywp:
AT+CPIN?
The return result of this command is also sent to me
brewie
April 19, 2024, 7:24am
11
It comes back with
+CPIN: SIM PIN
OK
ywp
April 19, 2024, 7:27am
12
Can’t dial when dialing with the correct pin code you set?
brewie
April 19, 2024, 7:29am
13
I use the PIN code I always use for my mobile phone. So yes; I have entered the PIN code correctly.
ywp
April 19, 2024, 7:30am
14
Can the pincode that removes the sim card on the phone dial?
brewie
April 19, 2024, 7:31am
15
I do not understand? What do you mean?
brewie
April 19, 2024, 7:33am
17
Not sure how we can do this remotely
?
ywp
April 19, 2024, 7:34am
18
anydesk or through goodcloud
Technical Support via GoodCloud.tar (192 KB)
brewie
April 19, 2024, 7:35am
19
Sorry, but I prefer not. And I cannot connect to the internet right now anyway with this router. I use my other router to communicate with you
ywp
April 19, 2024, 7:39am
20
Just want to confirm if the sim card can dial normally without the pin code limit
This sim card pin limit should be able to be lifted on the phone