Unable to activate eSIM on EIOTCLUB card nor GL-X2000

I bought EIOTCLUB card reader with physical SIM card and GL-X2000. Then bought Orange eSIM and tried installing.

First Windows PC, USB card reader, downloaded QR code, got

C:\Users\Adam\Downloads\EIOTCLUB_eSIM_reader-windows-x86_64-with-lpac\lpac.exe notification list
{"type":"lpa","payload":{"code":0,"message":"success","data":}}
C:\Users\Adam\Downloads\EIOTCLUB_eSIM_reader-windows-x86_64-with-lpac\lpac.exe profile download -s rsp-0004.oberthur.net -m [redacted]
{"type":"progress","payload":{"code":0,"message":"es10b_get_euicc_challenge_and_info","data":"rsp-0004.oberthur.net"}}
{"type":"progress","payload":{"code":0,"message":"es9p_initiate_authentication","data":"rsp-0004.oberthur.net"}}
{"type":"progress","payload":{"code":0,"message":"es10b_authenticate_server","data":"rsp-0004.oberthur.net"}}
{"type":"progress","payload":{"code":0,"message":"es9p_authenticate_client","data":"rsp-0004.oberthur.net"}}
{"type":"progress","payload":{"code":0,"message":"es10b_cancel_session","data":"rsp-0004.oberthur.net"}}
{"type":"progress","payload":{"code":0,"message":"es9p_cancel_session","data":"rsp-0004.oberthur.net"}}
{"type":"lpa","payload":{"code":-1,"message":"es9p_authenticate_client","data":"Refused"}}

Contacted support, got told to try on the router. Repeated the process via router interface, got

  • Device start connect internet

  • Internet connect success

  • Device start download profile

  • Download profile: 40%

  • Download profile fail: maybe this profile has been downloaded repeatedly by other devices or the current device, please check it or use other esim profile to test, if you confirm this is first time download, you can copy this logs to contact GL.iNet support get help.

  • Err message: Auth client fail. | { "header": { "functionExecutionStatus": { "status": "Failed", "statusCodeData": { "subjectCode": "8.8.2", "reasonCode": "3.8", "subjectIdentifier": "Security configuration", "message": "Refused" } } } }

The error looks the same - client authentication refused, cannot download profile, stops at 40%. I did not install the profile anywhere else.

Tried with QR code, with manual activation code entry, error persists. Any ideas? Thanks!

Hello @jeerry The error occurs because the Orange esim is not compatible with GL physical esim card. It's advised to choose other esim services. Here is the list of compatible eSIM services.