Hi, I encountered the same problem, and eSIM the download stopped at 90%. I have changed the esim qr and repeated it 3 times, same error occurred.
In addition, if you want to buy a US Mobile eSIM test, just click Start your 30 day FREE trial on the official website, but you need to transfer an existing mobile phone number. Or you can directly purchase a new plan, it has no problem.
log is here:
2025-05-12 17:21:32.945, DEBUG, main:79] clean.log
Mon May 12 19:38:16 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]
Mon May 12 19:38:16 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]
Mon May 12 19:38:16 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]
Mon May 12 19:38:16 2025
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]
Mon May 12 19:38:16 2025
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]
Mon May 12 19:38:16 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]
2025-05-12 19:38:16.926, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2025-05-12 19:38:16.926, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2025-05-12 19:38:16.926, DEBUG, ipa:126] IpaReopen
2025-05-12 19:38:17.926, DEBUG, ipa:162] tryOpen:0
Mon May 12 19:38:17 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]
Mon May 12 19:38:17 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]
Mon May 12 19:38:17 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]
Mon May 12 19:38:17 2025
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]
Mon May 12 19:38:18 2025
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]
Mon May 12 19:38:18 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]
2025-05-12 19:38:19.118, DEBUG, ipa:247] IpaGetProfileList
Mon May 12 19:38:19 2025
DBG, IPA_LIST_PROFILES, lib/esim/ipa2.c:727 [begin]
Mon May 12 19:38:19 2025
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1188 [enter, iccid:]
Mon May 12 19:38:19 2025
DBG, ES10C_LIST_PROFILE, lib/esim/es10.c:1207 [exit, rcode:0]
2025-05-12 19:38:19.172, DEBUG, progress:52] TransProgress:Stop
2025-05-12 19:38:19.641, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2025-05-12 19:38:19.641, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2025-05-12 19:38:19.641, DEBUG, ipa:126] IpaReopen
2025-05-12 19:38:19.641, DEBUG, ipa:149] reopen.ignore:3
2025-05-12 19:38:19.641, DEBUG, ipa:231] IpaGetEuiccInfo2
2025-05-12 19:38:19.732, DEBUG, progress:52] TransProgress:Stop
2025-05-12 19:39:43.858, DEBUG, progress:34] TransProgress.tryLock: in sdk operation
2025-05-12 19:39:43.858, DEBUG, progress:42] TransProgress.lockOk: in sdk operation
2025-05-12 19:39:43.858, DEBUG, ipa:126] IpaReopen
2025-05-12 19:39:44.858, DEBUG, ipa:162] tryOpen:0
Mon May 12 19:39:44 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]
Mon May 12 19:39:44 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]
Mon May 12 19:39:44 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]
Mon May 12 19:39:44 2025
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]
Mon May 12 19:39:44 2025
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]
Mon May 12 19:39:44 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]
2025-05-12 19:39:47.138, DEBUG, ipa:414] IpaProcessNotify
Mon May 12 19:39:47 2025
DBG, IPA_PROCESS_NOTIFY_A, lib/esim/ipa2.c:1165 [begin]
Mon May 12 19:39:47 2025
DBG, ES10C_LIST_PROFILE_0, lib/esim/es10.c:1468 [notify_type: F0]
Mon May 12 19:39:49 2025
DBG, PARSE_NOITFY_RESP_2, lib/esim/es10.c:1587 [tlv.ok: 1350]
Mon May 12 19:39:49 2025
DBG, IPA_PROCESS_NOTIFY_1, lib/esim/ipa2.c:1189 [seq:6]
Mon May 12 19:39:51 2025
DBG, ES10B_REMOVE_NOTIFY_0, lib/esim/es10.c:1681 [seq: 6]
Mon May 12 19:39:51 2025
DBG, IPA_PROCESS_NOTIFY_B, lib/esim/ipa2.c:1225 [end]
2025-05-12 19:39:51.051, DEBUG, ipa:427] notify.ok
2025-05-12 19:39:51.051, DEBUG, ipa:126] IpaReopen
2025-05-12 19:39:52.052, DEBUG, ipa:162] tryOpen:0
Mon May 12 19:39:52 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:658 [enter]
Mon May 12 19:39:52 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:593 [enter]
Mon May 12 19:39:52 2025
DBG, IPA_CLOSE_CHANNEL, lib/esim/ipa2.c:596 [exit]
Mon May 12 19:39:52 2025
DBG, IPA_TRT_OPEN_CHANNEL, lib/esim/ipa2.c:600 [enter]
Mon May 12 19:39:52 2025
DBG, IPA_OPEN_CHANNEL_1_2, lib/esim/ipa2.c:643 [select 1 ok]
Mon May 12 19:39:52 2025
DBG, IPA_OPEN_CHANNEL, lib/esim/ipa2.c:665 [exit:0]
2025-05-12 19:39:53.224, DEBUG, ipa:296] IpaDownloadInstall
2025-05-12 19:39:53.224, DEBUG, ipa:320] download rsp: [thales2.prod.ondemandconnectivity.com], matchingId: [***], confirmCode: []
Mon May 12 19:39:53 2025
DBG, IPA_DL_RETRY, lib/esim/ipa2.c:1148 [retry:0]
Mon May 12 19:39:53 2025
DBG, IPA_DL_0, lib/esim/ipa2.c:949 [es10.euicc_info1]
Mon May 12 19:39:53 2025
DBG, IPA_DL_1, lib/esim/ipa2.c:957 [es10.euicc_challenge]
Mon May 12 19:39:53 2025
DBG, IPA_DL_2, lib/esim/ipa2.c:965 [es9.init_auth]
Mon May 12 19:39:54 2025
DBG, IPA_DL_3, lib/esim/ipa2.c:988 [es10.auth_server]
Mon May 12 19:39:57 2025
DBG, IPA_DL_4, lib/esim/ipa2.c:1010 [es9.auth_client]
Mon May 12 19:39:58 2025
DBG, IPA_DL_5, lib/esim/ipa2.c:1030 [es10.prepare_dl]
Mon May 12 19:40:02 2025
DBG, IPA_DL_6, lib/esim/ipa2.c:1059 [es9.get_bpp]
Mon May 12 19:40:03 2025
DBG, ES9_GET_BPP_0, lib/esim/es9.c:414 [get.end: 0]
Mon May 12 19:40:03 2025
DBG, ES9_GET_BPP_1, lib/esim/es9.c:424 [json.ok]
Mon May 12 19:40:03 2025
DBG, ES9_GET_BPP_2, lib/esim/es9.c:435 [transaction.ok]
Mon May 12 19:40:03 2025
DBG, ES9_GET_BPP_3, lib/esim/es9.c:443 [package:104528]
Mon May 12 19:40:03 2025
DBG, IPA_DL_6_1, lib/esim/ipa2.c:1071 [es9.get_bpp_ok]
Mon May 12 19:40:03 2025
DBG, IPA_DL_7, lib/esim/ipa2.c:1080 [gen_sbpp]
Mon May 12 19:40:03 2025
DBG, BPP_GEN_SBPP_6, lib/esim/bpp.c:158 [ok]
Mon May 12 19:40:03 2025
DBG, IPA_DL_7_1, lib/esim/ipa2.c:1088 [gen_sbpp_ok]
Mon May 12 19:40:03 2025
DBG, IPA_DL_8, lib/esim/ipa2.c:1096 [es10.load_bpp]
Mon May 12 19:40:18 2025
ERR, CHECK_INSTALL_RESULT, lib/esim/es10.c:753 [err: 12]
Mon May 12 19:40:21 2025
DBG, IPA_SEND_APDU, lib/esim/ipa2.c:485 [invalid.resp:6982]
Mon May 12 19:40:24 2025
DBG, IPA_SEND_APDU, lib/esim/ipa2.c:485 [invalid.resp:6982]
Mon May 12 19:40:28 2025
DBG, IPA_SEND_APDU, lib/esim/ipa2.c:485 [invalid.resp:6982]
Mon May 12 19:40:33 2025
DBG, IPA_SEND_APDU, lib/esim/ipa2.c:485 [invalid.resp:6982]