X3000 Spitz 4G Issues?

Technical Support for Routers
1

Hello all! I just got this device and I’m having some issues.

  1. I get “192.0.0.2” ip listed when I connect to 5G. On the latest firmware I get the following on repeat and cuts my internet every 10~s or so.

user.notice root: modem ip different, now regain ip …
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ has lost the connection
Wed May 24 13:25:49 2023 daemon.warn dnsmasq[19495]: no servers found in /tmp/resolv.conf.d/resolv.conf.auto, will retry
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is now down
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is disabled
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is enabled
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is setting up now

My internet works perfect the whole time till it cuts out trying to regain IP. So I reverted to 4.3.0 without regain IP and it works perfectly 24/7. ( Anyway to fix please so I can use newer firmware in future? )

However here comes next issue.

  1. Horrible 4G upload speeds. Cudy P5 on 4G, same bands, same tower, same wireless bandwidth/channel, etc can upload 24/7 around 50-60Mbit on any computer in the house. On the Spitz, my computer can barely upload more then 2MB/S and my other computer can barely upload more than 700Kbit/s. If I change to 5G-SA both can upload around 70Mbit/s no problem. Both have excellent signal strength/quality to both routers. I have tried ethernet too.
    ( Similar cellular connection strength/quality on both devices since I’m using external waveform antenna )

I would think it was the tower but the router has something fishy going on since my other computer is getting capped to 700kbps while mine is at 2-3MB. I tried changing wireless cards between PC just in case too but same results. Ethernet gave the same results. The second I go back to cudy p5 with same bands/same wireless settings the upload is perfectly fine on 4G and both computers.

TDLR: 4G uploads tank on Spitz vs Cudy P5.

4G B2 + N71-NSA

  • Band (LTE FDD)2
  • ul_bandwidth (LTE FDD)20M
  • dl_bandwidth (LTE FDD)20M
  • RSRP (LTE FDD)-12 Excellent
  • RSSI (LTE FDD)-57 Excellent
  • RSRQ (LTE FDD)-12 Excellent
  • SINR (LTE FDD)23 Excellent
  • ID (LTE FDD)XXXXX
  • Band (NR5G-NSA)71
  • dl_bandwidth (NR5G-NSA)10M

4G B2

  • Band (LTE FDD)2
  • ul_bandwidth (LTE FDD)20M
  • dl_bandwidth (LTE FDD)20M
  • RSRP (LTE FDD)-89 Excellent
  • RSSI (LTE FDD)-58 Excellent
  • RSRQ (LTE FDD)-11 Excellent
  • SINR (LTE FDD)23 Excellent

5G-SA N71

  • Band (NR5G-SA FDD)71
  • dl_bandwidth (NR5G-SA FDD)10M
  • RSRP (NR5G-SA FDD)-78 Excellent
  • RSRQ (NR5G-SA FDD)-11 Excellent
  • SINR (NR5G-SA FDD)22 Excellent
2

When you upgrade to the latest, turn off the “Keep Settings” to have a clean slate flashing! There is a bug if you keep your configs while flashing! The beta firmware I am running without issue is:
Version: 4.3.1
Date Compiled: 2023-05-12 13:35:27 (UTC+03:00)
SHA256: 55c03c8c1cf6b36397004cf16df263bf0a02c76034c53b6ac89fdb17e00fc5d6

Try it and let us know.

3

Thanks I’ll try it later tomorrow. What is this bug though?

4

I’m still getting constant

“user.notice root: modem ip different, now regain ip …”

which causes

“Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is now down
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is disabled
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is enabled
Wed May 24 13:25:49 2023 daemon.notice netifd: Interface ‘modem_0001_4’ is setting up now”

when the IP listed is “192.0.0.2” from the cell tower. Can anyone help? It drops out every time it resets the interface

Edit: Would like to note this doesn’t happen on v8.3.0 but when I try v8.3.1 it happens. ( I try factory reset + clear all user settings too )

5

Getting exactly the same behavior on my own X3000. 4G speeds are terrible, but 5G is good, except that the same interface up/down happens every 10 seconds.

I am using Google Fi, and never activated the SIM that I received, I wonder if that might be the issue? What SIM/Network are you using?

6

Are you using a data sim or a voice sim? Either way I’m fairly certain that it needs to be activated. Probably easiest to do on a phone and then move it to the Spitz

7

Using T Mobile sim, and it’s activated